- Waikato Hospital
- Permanent – 56 hours per fortnight – Monday to Friday
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
An opportunity has arisen to join our Child Development Centre team working within a small team of administrators. The team covers a wide range of tasks including processes relating to patient bookings, providing patient enquiry service via phone and email, front line customer service at reception and administrative support for clinics. Administrators are the glue that hold our busy and dynamic team together.
Click here to view the position description.
About the Team
The Child Development Centre is a child-centred and family-focused disability service for children who have, or are suspected of having, developmental problems that may lead to a disability. The centre has a multi-disciplinary team including psychologists, occupational therapists, physiotherapists, speech language therapists, social workers, developmental paediatricians, visiting neurodevelopmental therapists, developmental service coordinators and administrators. The team provide comprehensive assessments and intervention for children identified with a disability.
About you
As the first point of contact for our clients, you will display your exceptional customer service and relationship building skills. Along with your general administration duties, you will also support the manager design effective admin processes; take active part in quality improvement initiatives and admin projects for the service.
You will:
- Have a confident, calm nature and feel comfortable working under pressure and solving problems.
- Be proficient managing databases, organised, efficient and able to prioritise their workload effectively
- Enjoy implementing and improving systems and processes.
- Be exceptional at customer service via the telephone with excellent interpersonal skills.
- Be resourceful and flexible to service needs.
- Have a genuine passion for working with children and their whānau.
Ideally you will have previous work experience of a minimum of 2 years in a health setting. You will also have reception and customer service experience, excellent computer and typing skills. If you are a team player who is adaptable with a warm personality we would like to hear from you.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “Apply online” or apply via our Waikato Careers website by clicking here.
All applications must be submitted through our online careers’ portal before 11:59 pm on 2 July 2025. If you have any questions about the role, please contact Robyn Payne at Robyn.Payne@TeWhatuOra.govt.nz