Branch Operations Manager

Motion
Tauranga, Bay of Plenty
22 hours ago

Hands-on leadership role managing our Motion Centre in Tauranga. Ideal for curious & mechanically minded people.

  • Manage one of our largest branches in the network.
  • People & operations focused role. Interesting and meaningful work across NZ industries.
  • Attractive salary + Incentive + Team member discounts.

Why this is an amazing opportunity for you!

Motion is a business operating across the Asia Pacific region including New Zealand, Australia, Indonesia and Singapore who provide a range of industrial products & engineering services to industry to keep the world moving!

We are in growth mode with a clear 2027 growth strategy to expand our reach into industry across the region. Motion is investing in the Capability & Development of our people to enable the delivery of this growth strategy, meaning plenty of opportunity to work and develop your skills and knowledge.

This is largely a people and operations focused role whilst managing sales elements to ensure best practice customer service. Focused on building a strong team, driving sales and ensuring efficient branch operations to deliver profit expectations. This role will lead the branch internal sales teams, workshop and warehouse team members with support from the Regional Sales Manager and External Sales Teams.

What kind of work may be involved?

Branch Operations Management

  • Regularly assess branch performance metrics, including financial reports, customer experience scores, and operational efficiency, taking proactive corrective action when needed.
  • Develop, implement, and enforce operational standards, processes, and best practices.
  • Ensure advertised opening hours are adhered to and the sales office is staffed appropriately every day.
  • Maintain regular product and skills training for all team members.
  • Foster a culture of accountability, operational efficiency, and exceptional customer service across all functions of the branch.
  • Implementation of the inventory strategy to ensure appropriate stock levels and stock turns are achieved at the branch.
  • Support the inventory team with planning, forecasting, and stock distribution to prevent shortages or surplus wastage including unsold buy ins.

Ideal skills & experience:

  • Minimum of 5 years of experience in multi-branch operations management, with expertise in branch processes, customers service and team development.
  • Demonstrated track record of leading teams and managing operational initiatives including optimizing branch operations.
  • Strong leadership and people management skills, with a track record of inspiring and managing high-performing teams.
  • Demonstrated ability to implement effective operational policies and streamline workflows.
  • Customer intimacy, business development and problems solving abilities
  • Proficiency in financial management, budget oversight, and cost control.
  • Analytical skills with an ability to interpret data, identify trends, and make data-driven decisions.
  • Knowledge of property/facility management, including legal and regulatory requirements.

What is in it for you?

  • Attractive package & tools of the trade.
  • The opportunity to join a progressive global company.
  • Ongoing training and career development; we genuinely care about supporting you to reach your full potential.
  • An inclusive culture that embraces the diversity of our people.
  • Free flu shots and counselling services with our Employee Assistance Program.

What are you waiting for, submit your interest and let's get your career in motion!

Submit your expression of interest now by clicking “APPLY” on this job advert.

This opportunity is open to applicants who are eligible to work in New Zealand including NZ Citizens, Residents or individuals who have a valid current work visa.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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