General Manager

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Located in the heart of Auckland’s vibrant CBD, Avani Auckland Metropolis Residences offers stylish serviced apartments with stunning views over the city and harbour. Combining heritage architecture with modern comforts, we provide guests with the perfect balance of convenience, comfort and sophisticated urban living.

We are now seeking an experienced, dynamic and results-driven General Manager to lead the day-to-day operations of this landmark property. You will be responsible for delivering exceptional guest experiences, driving financial performance, developing a high-performing team, and ensuring the property upholds the high standards of the Avani brand.

Key Responsibilities:

• Provide strategic leadership and direction to all hotel departments.
• Drive guest satisfaction and ensure exceptional service standards are consistently met.
• Maximise revenue and profitability through effective yield and cost management.
• Oversee the preparation and achievement of budgets, forecasts, and financial targets.
• Develop and mentor a motivated, engaged team that delivers operational excellence.
• Ensure compliance with company policies, health & safety regulations and local legislation.
• Maintain strong relationships with guests, owners, corporate stakeholders and the wider community.

Qualifications

• Proven experience as a General Manager or senior leader in a hotel or serviced apartments environment.
• Strong commercial acumen with a track record of driving revenue and managing budgets.
• Exceptional leadership, communication and people management skills.
• A commitment to delivering an outstanding guest experience.
• Knowledge of the Auckland hospitality market is highly desirable.
• Flexibility to adapt in a fast-paced, dynamic environment.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Competitive Compensation: A highly competitive, negotiable remuneration package tailored to your experience and expertise.
• Career Development: Comprehensive professional induction and ongoing training to fuel your career progression, plus potential financial support for education aligned with Minor Hotels’ business needs (eligibility applies).
• Exclusive Discounts:
  • 50% off accommodation at all Minor Hotels brands across Australasia, with a 20% discount for friends and family.
  • Discounts on international accommodation, food and beverage outlets worldwide.
  • Savings and cashback at over 400 popular retailers in Australia and New Zealand
  • Discounts on entertainment and experiences.
  • Discounted furniture purchases to enhance your personal space.
  • NIB insurance discounts for added financial security.
• Leave Benefits: Generous paid leave, including parental leave and birthday leave.
• Wellbeing and Support:
  • Access to Uprise Employee Assistance Program (EAP) and tailored wellness programs.
  • Exclusive benefits at Elysia Wellness Retreat, including accommodation, dining, wellness activities, spa treatments, and one-on-one wellness consultations.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.