Healthcare Security Officer

Health New Zealand - Te Whatu Ora
Auckland, Auckland
Full time
3 weeks ago
  • Permanent, full-time role, Monday to Sunday rostered shifts
  • Location: Auckland City Hospital
  • Play a key role in maintaining a safe and welcoming environment for patients, staff, and visitors
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We’re looking for a dedicated individual to help ensure the safety and security of our patients, staff, visitors, and property. In this role, you'll deliver high-quality operational security services that are customer-focused and support a proactive, professional approach to healthcare security.

Your main focus will be maintaining a safe and secure environment for everyone connected to Te Toka Tumai.

To learn more about the role, please view the here.

About the Team/Service

At Te Toka Tumai Auckland, we’re not just hiring — we’re building the future. Aotearoa’s health system is in an exciting period of transformation, underpinned by the vision of Pae Ora / Healthy Futures. Together, we’re creating a more equitable, accessible, and people-centred health system that works for everyone.

Join a supportive, culturally diverse team where your professionalism and empathy make a real difference every day.

About you

You will bring cultural competence and an understanding of cultural differences when interacting with patients, visitors, and staff. You’re resilient, able to remain calm under pressure, and demonstrate a caring attitude towards the safety and wellbeing of others, with empathy for those in need of support.

To be successful in this role, you will have:

  • Police Clearance and Clearance under the Vulnerable Children’s Act (VCA)
  • Excellent communication skills, with a calm, strong, and respectful physical presence
  • Basic computer proficiency
  • A background in customer service or security (preferred)
  • A strong track record of punctuality and reliability

About the location

For more information on living and working in Auckland click here.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 18 Aug 2025. If you have any questions about the role, please contact Belinda Peddie – belinda.peddie@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Apply
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