Job Description
Kia ora!
We are looking for Casual Holiday Hosts to join our team here in Wellington for our upcoming school holiday period. Our Holiday Hosts are the first point of contact with our customers. As such, you'll need to be prepared to connect with and delight people by demonstrating the Kiwi charm and capability that we are admired for around the world. You will aid and provide expertise to ensure the travel experience is smooth and seamless from check in through to boarding.
What will you be doing?
With kiosks in our check-in areas, you will provide technical assistance and expertise to ensure the travel experience is smooth and seamless from Check-in through to boarding. You will provide support with looking after our high volume of unaccompanied minors traveling which will see you escorting our young travellers to and from their various check points. You will also be required to assist with pushing wheelchairs and lifting bags at any given time! Safety and Security are top priority, and you'll have comprehensive training & support to ensure you, your colleagues and customers are safe in this fast-paced environment.
You'll need:
- Eligibility to work in New Zealand (NZ Citizen or Permanent Resident)
- A minimum NZ Restricted or Full Licence and reliable transport to get yourself to work
- To be physically fit, able to walk up to 8km each day
- Experience in a customer facing role
- To be technically savvy with the ability to pick up and troubleshoot digital systems, along with accurate typing skills
- Resilience, self-motivation, and good prioritisation skills
- A fun and engaging attitude, plus a big smile!
This is a Casual role and involves being called to work when required, however availability is essential through School Holidays and Christmas/New Year periods.
Why join our team?
Our Airports team are supportive, diverse, and professional. You will get the opportunity to gain skills and experience in a complex but highly rewarding environment. Development is encouraged - you will be working and learning from the best in the business.
If you are interested in this great opportunity for a starting role within Air New Zealand, please submit your application online (email applications are not accepted).
Applications close on 31 July 2025.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."