Company Description
Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.
The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests
We are looking for an Ambassador for Sofitel Auckland Viaduct Harbour as a Permanent Full Time - Junior Sous Chef.
The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.
YOUR PURPOSE: You are a refined conductor whose visionary baton orchestrates the sumptuous symphony of the hotel’s culinary masterpiece
Location: 21 Viaduct Harbour Avenue, Auckland CBD
Hours per week: 40
Salary: $68,500 per annum
Job Description
Our Ambassador will be:
- Hands-on supervision of daily restaurant operations and kitchen team.
- Deliver consistent, high-quality, and value-for-money cuisine that meets or exceeds guest expectations.
- Ensure high standards in food preparation, presentation, and hygiene at all times.
- Support with innovative menu creation and manage stock levels for service readiness.
- Lead by example to motivate and train staff, fostering a positive and development-focused team culture.
- Maintain cost control through portion management, stock rotation, and waste minimisation.
- Train new employees and apprentices on kitchen operations and menu items.
- Collaborate closely with Restaurant Manager and Front of House team to meet service goals.
- Monitor payroll costs and support recruitment alongside management.
- Ensure team compliance with company policies, procedures, and food safety standards.
- Coordinate stewarding team to support kitchen needs efficiently.
- Perform additional tasks as directed by management.
Qualifications
- Minimum 24 months experience in a similar role, preferably including 5 star experience.
- At least 1 year in a leadership role in a 5 star luxury hotel or similar
- Holds a Diploma Certificate or higher in Cookery or International Diploma in Culinary Arts
- An understanding of luxury guest expectations and desire to meet these expectations.
- Attention to detail
- Good understanding of Microsoft Office and Photoshop applications
- Projects professional image at all times through personal presentation/ interpersonal skills.
- Maintains awareness of industry trends in service, product and presentation.
- Initiates contacts and establishes rapport easily.
- Organises time and work efficiently.
- Excellent verbal and written communication skills, English essential
- Hours worked according to the demands of the business and as per employment agreement.
Additional Information
- Learn your Way - Access to our Docebo so you can Earn while you Learn!
- Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
- Complimentary Meals on shift
- Accor's Parental Leave Scheme - up to 12 weeks for Primary Carer and up to 2 weeks for Secondary Carer
- Access to our Employee Assistance Program