JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
Mō tēnei tūranga mahi | About the role
We are seeking a highly motivated and proactive Lobby Host to join our team. As the Front of House Concierge, you will play a vital role in ensuring the smooth operation and exceptional service delivery of our client's premises. This dynamic role requires strong customer service skills, excellent organisational abilities, and the ability to thrive in a fast-paced environment.
Working onsite for our global technology client in their modern offices in Auckland CBD.
An Overview of the role:
Greeting and providing excellent customer service to clients and visitors
Events management
Managing access badges and maintaining security protocols
Handling incoming calls and managing mail and couriers
Coordinating meeting room requirements and assisting with event planning
Assisting with general administrative tasks and supporting the team as needed
Maintaining documentation and performing daily inspections of premises
Building and developing effective client and stakeholder relationships
Ensuring the site's financial operations meet targets and compliance requirements
Implementing and maintaining operational procedures and best practices
Assisting with stock take and replenishment
Managing IT assets and coordinating hardware distribution
Ngā pūmanawatanga ōu | What you will bring
This is a perfect role for someone coming from hospitality, retail or any other customer service/administration based role who is wanting to take their first or next step in the corporate world!
Experience in event management is a plus
Proven track record of delivering excellent customer service
Strong organizational and multitasking skills
Ability to manage conflicting priorities and work under pressure
Excellent communication and interpersonal skills
Problem-solving and strategic thinking abilities
Ability to work autonomously and as part of a team
Nōu te rourou | What's in it for you
Leverage global resources and expertise
Dedicated mentoring programs and global L&D offering to grow your career
Holistic wellness programme to support your overall wellbeing
An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.
Mō mātou | What we're about
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we’re all about shaping the future of real estate for a better world!
We see a Brighter Way forward not only for our clients and communities but, most importantly, our people. Having received the Advanced GenderTick Accreditation earlier this year and recently being named the finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviours:
Be Present – physically, mentally, and with vulnerability
Smile on Your Dial – positive energy and mindset
Give Time – nothing valuable can be lost by taking time
Honour Our Potential – unity is strength, and the cooperation of many minds makes us better
Seek Your Heat – provide space for others to grow and be open to providing and receiving feedback
Never Above, Always Beside – talent will get you in the door, but character will keep you in the room
Tono mai, apply today!
If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ447023.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.