MBA Hospitality Limited is looking for suitable candidates for the role of Motel Manager.
Main Tasks: • To operate, maintain, and promote the accommodation property to the same standards as set by the business owners. • To operate the accommodation property professionally. • To foster a good relationship with all guests, staff, and suppliers. • To ensure all statutory obligations are adhered to and met.
The tasks required are as detailed, but not limited to, those outlined below:
- Guiding and overseeing reservation, reception, room service, and housekeeping activities.
- Organising staff rosters/workloads and monitoring staff work performance
- Oversee our Desk: providing guests with local tourism information, and arranging tour activities and transportation.
- Observing laws and regulations to ensure compliance.
- Assisting with the administration and management of Tour groups, group bookings, corporate guests, and companies.
- Ensure customer service standards are maintained.
- Planning, organizing, and supervising functions and conference activities.
- Proactively seeking corporate clients and conferences and marketing the establishment.
- Buying and maintaining stock levels at acceptable standards.
- Ensure and review business financial activities by the accounting procedure.
- Co-ordinate with external parties such as suppliers, catering companies, travel, and tourism agencies, etc.
- Observing laws and regulations to ensure compliance.
- Carry out regular inspections to ensure the property and gardens are maintained to the highest standard.
- Liaise with security companies to keep a regular check on the security of property and guests.
- Ensuring compliance with occupational health and safety regulations
It is a ful-time, permanent role with a minimum guaranteed 30 hours of work per week
The Candidate applying must be a New Zealand citizen/resident or have valid work rights
- Must hold minimum Level 5 qualification OR two years of relevant work experience
- Strong interpersonal and communication skils
- Excelent problem-solving and decision-making abilities
- A friendly, customer-focused attitude and a passion for providing outstanding service