Role type: Fixed Term
Location: Auckland
Job published on: 21 August 2025
You will be responsible for Service Delivery, Leadership & People Management, Operational Management, Strategy & Planning, Stakeholder Engagement ensuring compliance & governance across the services.
To qualify you will have:
- Proven operational leadership experience within a Managed Service Provider (MSP) environment, delivering services across multiple clients with varied SLAs, scopes, and compliance requirements.
- Demonstrated ability to implement and champion service management methodologies.
- Proven experience in managing project delivery teams or Delivery & PMO Function structures.
- Strong background in infrastructure, networking, or security delivery.
- Working knowledge of governance frameworks such as ISO 27001 (Information Security Management) and ISO 9001 (Quality Management Systems).
- Familiarity with the New Zealand technology and compliance landscape.