New World Pioneer is a large, locally owned and operated supermarket in Palmerston North. We employ a team of 200+ who pride themselves on delivering exceptional Customer Service.
We have an exciting opportunity for a talented Customer Service Super Star to join our store as an Online Personal Shopper.
Do you have experience in personal Shopping?
Do you love helping people?
Can you work in a fast-paced environment?
Fit and healthy?
Great time management?
Can work unsupervised?
ABOUT THE ROLE:
As a Personal Shopper at New World Pioneer, you will play a crucial role in ensuring the success of our Online department. Your primary role will be to assist the Online Champion to plan and organize the day-to-day picking, packing and processing of all customer orders for the Online shopping department.
HOURS:
This is a permanent fulltime position working Sunday to Wednesday, 9.30am to 6.00pm
DAY to DAY:
- Ensure operational excellence is achieved for all Online shopping orders.
- Ensure items picked, packed & processed for a customer's order is completed accurately and efficiently.
- Ensure orders are labelled and checked, stored securely.
- Taking the order to the customer for our concierge service.
- Compliance with our Food Control Plan and Health and Safety requirements.
- All restricted goods that customers are collecting are in accordance with ID checking procedures and policies.
- Housekeeping/cleaning responsibilities.
This role will involve building positive relationships and regular communication with customers to advise them of any information which is relevant to their order.
THE SUCCESFUL APPLICANT WILL:
- Ideally experience in a personal shopping role with a high pick rate.
- Have good command of written and spoken English
- Have fantastic customer service experience
- Have good basic Maths skills
- Have good computer skills
- Be flexible and driven with strong work ethic and an excellent attitude
- Be responsible for working individually and taking sole ownership of orders
- Have the ability to prioritise and multitask consistently to meet strict deadlines for order completion
- Be physically fit and able to fulfil all the requirements of the role
If you believe you have the right attitude, experience and attributes for this role, please apply online now including your cover letter and full curriculum vitae.
Or send it through to: Lilly.bruntonjohnson@nw.co.nz
Candidates must have NZ Citizenship/Residency or valid NZ work permit to apply for this job.
Only applicants required for interviews will be contacted.