Principal Consultant - Salesforce

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Roles and Responsibilities:

• You will work directly with the client to understand their needs and detailed requirements and will be responsible for designing and implementing a robust solution to meet those needs, eventually communicating that solution in a clear and professional manner to client stakeholder executives.
• Your role is to take ownership of all technical aspects of a Force.com implementation including custom code, systems integrations, 3rd party applications, and AppExchange products.
You are responsible for successfully designing and managing the delivery of cloud-based solutions and technologies. These technologies include
• -but are not necessarily limited to Salesforce.com products and APIs, Salesforce industries Comms cloud, Omni studio and industries CPQ(Vlocity) and Industries Order management
• Apex/Visualforce, Lightning, Amazon Web Services, Heroku, mobile development technologies, and integration/ETL technologies.

Required Skills:

• At least 6-9 years of experience in implementing CRM solutions with a minimum of 4 years Salesforce Force.com platform/Service Cloud implementations in Lightning
• Experience of atleast 2 to3 years Salesforce Communications Cloud implementation project.
• Experience of working on Omni studio and industries CPQ (Vlocity, Cloudsense) and/or Industries Order management
• Experience in creating technical design documents
• Experience in Salesforce development and implementations Skills with good command on Apex, Visual force, controllers, triggers, batch processes, APIs and web services.
• Thorough understanding on the Life Cycle of Development including Salesforce Deployment/Packaging effectively using Metadata API, ChangeSet and Ant.
• Best Practices understanding on Coding Standards, Deployment, Apex, VF, Salesforce Integration, Security implementations
• Writing Apex Classes, Visual Force Pages, Apex Triggers, Controllers, JQueries to implement complex business requirements
• Experience in developing reusable UI Components with Aura and Lightning Component Frameworks
• You should have extensive Salesforce.com implementation experience, excellent communication skills, strong problem solving and troubleshooting skills, and ability to handle multiple task assignments and work independently.
• Have a good interaction and work collaboratively with Onsite- offshore model on Agile methodology
• Be expert in the Salesforce domain and have deep understanding of the Salesforce sales Cloud& communities’ solutions.
• Certifications: Platform Dev 1/2 certifications, Sales, Service Cloud, OmniStudio Consultant and XOM/CPQ certification on Comms Cloud.

Preferred Skills:

• Bachelor’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
• Experience with Inter-Components communication pattern
• Experience with Styling components using Lightning design system
• Experience with HTML5, JavaScript libraries and micro frameworks (jQuery, Bootstrap, Angular)
• Hands on experience with Tools like Data Loader, Eclipse, SoapUI, APEX Explorer, Ant Scripts, AJAX tool kit
• Migration of all the Customizations including Custom Configurations, packages, and other objects from Sandbox to Production environment
• Customizations of Reports, Dashboards, Workflows, Approval Processes
• Experience and desire to work in a Global delivery environment

Additional Skills:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.