Hello Banana is a fun, affordable gift and homeware store based in Ashburton. Since opening in 2017, we’ve become a local favourite, offering unique products, friendly service, and a vibrant shopping experience. Our range includes toys, décor, and novelty items, making every visit exciting. We’re all about creativity, value, and customer satisfaction.
Tasks & responsibilities:
- Complete store operational requirements by scheduling and assigning employees; following up on work results.
- Protect employees and customers by providing a safe and clean store environment.
- Manage stock levels and make key decisions about stock control
Organize special promotions, displays and events.
- Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
- Ensure a safe, clean and hygienic store environment in compliance with health and safety regulations.
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
Skills, Experience, and Qualifications Required:
(1) Minimum of 2-3 years’ relevant work experience in a retail supervision/management role and have at least tertiary education
(2) Proven ability to manage a team and work independently
(3) Excellent communication and leadership skills
(4) Strong customer service focus and problem-solving ability
(5) Must be physically fit and able to lift items up to 20 kilograms as part of regular duties
(6) Familiarity with multicultural work environments is an advantage