AP Enterprise Limited is seeking a reliable and motivated Store Manager to oversee the operations of a toy retail store in Auckland. This role offers an excellent opportunity to contribute to a dynamic and customer-focused retail environment, specialising in products that bring joy to children and families.
The successful candidate will play a key role in ensuring the smooth and efficient operations of the store while supporting overall business objectives.
Key Responsibilities:
- Oversee the day-to-day operations of the retail store to ensure smooth and efficient functioning.
- Supervise, train, and support retail staff to maintain high levels of performance, customer service, and teamwork.
- Monitor inventory levels, coordinate stock ordering, receiving, and conduct regular stocktakes.
- Plan and implement in-store merchandising, displays, and promotional activities to maximise sales.
- Track store performance metrics, analyse sales data, and take proactive steps to meet sales and operational targets.
- Handle complex customer enquiries and complaints, ensuring high standards of customer satisfaction are maintained.
- Prepare staff rosters, assign daily duties, and ensure appropriate shift coverage based on trading requirements.
- Support the recruitment, onboarding, and training of new staff and assist with performance reviews.
- Manage product pricing strategies to support business profit goals, ensuring competitiveness while maintaining desired margins.
- Ensure the store complies with all workplace health and safety regulations, policies, and retail procedures.
- Maintain accurate records and provide regular reports on sales, staffing, and inventory to the business owner or senior management.
- Liaise with suppliers and service providers as required to ensure stock availability and operational efficiency
Candidate will be required to work a minimum of 30 hours per week and will be paid between $25.00 and $32.00 per hour, depending on experience and qualifications.
Other Requirements:
- Minimum of 1 year of relevant work experience or a minimum relevant Level 5 qualification
- Flexibility to work weekends and rostered shifts as required
- Strong skills in leadership, teamwork, and time management
- Reliable, detail-oriented, and well-organised
- Proven problem-solving skills and the ability to make sound decisions under pressure
- Hardworking and passionate individual.
Job Types: Full-time, Permanent
Pay: $25.00 – $32.00 per hour
Work Location: In person