Company Description
Ko wai mātou - About us:
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
Job Description
He aha te tūranga - About the role:
Are you passionate about making positive change for our people? Do you have the skills and attributes to be an effective leader in the Emergency Ambulance environment? Do you believe that our people are our most valuable asset? If the answer is yes, then this is the role for you.
If the answer is yes, then this is the role for you. We have multiple opportunities available for Watch Operations Managers in Auckland. This is a permanent, fulltime position working 42 hours per week.
This position is a dynamic and responsive role with a focus on ensuring our people have the tools and support that they require to perform and enjoy their roles on a day-to-day basis. This is a great development opportunity if you are seeking a role that makes a meaningful difference in the lives of our people and will provide you with the foundational experience needed to kick-start a career in leadership and management.
Reporting to the Area Operations Manager, this role holds line management responsibility for paid frontline personnel along with non-watch aligned volunteers, casuals, and relief personnel and is responsible for enabling the efficient and effective provision of EAS within the district.
Watch Operations Managers focus on:
- Staff Management and Support
- Incident Management
- Clinical Response (first response and clinical backup are actively de-emphasized)
Qualifications
Ko wai koe - About you:
The role requires demonstrated people leadership in a complex environment, ideally with an understanding of the health sector or emergency services. A clinical or ambulance background is not essential, and we will train you to First Responder level if required.
Additional Information
Me pēhea te tuku tono - How to apply
Click “I’m interested” before applications close on Monday 7 July 2025.
For further information please contact Recruitment Advisor, Kshipra Shergill on 09 5260528 ext: 9239 or on kshipra.sabnis@stjohn.org.nz or Hiring Manager haydn.drake@stjohn.org.nz for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.
E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.
If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.