Job Description
Kia ora
Air New Zealand is on an accelerated journey to deliver the best flying experience on Earth. Our purpose is to enrich our country by connecting New Zealanders to each other and New Zealand to the world. As part of our brand promise, we embrace Manaaki – taking care further than any other airline and creating meaningful experiences that empower and connect.
To support this vision, we’re looking for a permanent Change Manager (Delivery Enablement Specialist) to join our Digital Delivery Enablement team. This isn’t your typical change role, we’re after a T-shaped professional with deep expertise in change and a broad delivery skill set.
You’ll take a hands-on, roll-your-sleeves-up approach to delivery, supporting your Tribe and Squad(s) to achieve outcomes and drawing on your wide-ranging expertise to help every stage of delivery succeed. You’ll thrive in our agile operating rhythm, enabling large-scale cross-functional initiatives and managing complex dependencies across teams, third parties, and the wider organisation.
Key Responsibilities
Champion effective delivery by shaping change strategies, structures, and processes that drive adoption and minimise friction
Conduct impact analysis and readiness assessments, and identify key stakeholders to support change planning and execution
Support the design and delivery of change communications to ensure engagement and understanding
Proactively identify and manage change risks and issues
Build strong relationships to ensure stakeholder needs are balanced and expectations managed
Maintain a focus on safety and security across all systems, people, and processes within your remit
Operate confidently in agile environments, applying a flexible approach to traditional delivery disciplines
What you’ll bring
Proven experience delivering change in agile, iterative environments focused on continuous value delivery
A track record of leading organisational change across both business and technology landscapes
Breadth of experience across Change Management, Project Management, and Business Analysis
Confidence in navigating ambiguity and shaping clarity from complexity
Strong engagement and influencing skills across a range of stakeholders
Excellent listening and communication skills – you know how to bring people on the journey
Experience in aviation, transport, logistics, or operational environments is a plus
What’s in it for you?
This is a rare permanent opportunity to help shape how Air New Zealand delivers change. You’ll work in a dynamic, supportive team that’s committed to building better ways of working and delivering value for our people and customers. If you’re ready to help drive meaningful outcomes and be part of a forward-thinking transformation, we’d love to hear from you.
Applications close 11:59pm on Sunday, 7 July 2025.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
