We invite applicants that are highly motivated, friendly and outgoing with a great team attitude to apply for the vacant Checkout Supervisor role.
Reporting to the Checkout Manager, you will be responsible for supporting the day-to-day operation of our customer services team, ensuring all customers experience the highest possible standards of service.
The role requires the delivery of fantastic 'customer service'. This is an excellent opportunity for a person who have the personal qualities already associated with providing excellent customer service and working in a team. The role is very hands on requiring multi-tasking attributes -serving Lotto customers, monitoring self-serve checkouts and supervising the floor.
To be successful you:-
- must have Checkout/supervisory experience (preferred) or be driven to learn how to lead
- a passion for providing excellent customer service,
- be able to multi-task,
- must be able to work one day in the weekend.
- be highly motivated and enthusiastic.
- excellent communication skills.
- good with numbers and have the ability to follow through in a timely manner.
- Have an attention to detail.
- Able to work unsupervised.
About the Role
- Opening the checkout department to get it ready for the day's trade.
- Keeping on top of customer flow and ensuring appropriate numbers of checkouts are open at all times.
- Ensuring speedy resolution of price enquiry and other queries through effective liaison with all departments.
- Ensuring the checkout area is kept clean and tidy.
- Assisting customers with the processing of their transactions in the self-scan area where required.
- Assisting customers with Lotto sales and Queries.
- End of the day closing of checkouts and Lotto including cash counting and ensuring all tasks completed.
If you are looking for an opportunity to join a team that focuses on providing great service, advancing your skills and a brighter future, then look no further.
Overseas applicants must hold New Zealand citizenship,
New Zealand Permanent Residency or a valid New Zealand work permit.
