Community Support Worker - Youth

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About Us

Pact is a major provider of community, vocational and residential based intellectual disability, mental health and addictions services across Southland, Otago, West Coast and the Lower North Island. Our team of passionate staff journey alongside individuals to support them in setting and achieving their goals.

We are looking for someone with a passion for supporting people with a high and complex needs to lead fulfilling lives in the community.

Our services provide a safe and positive environment where our clients are assisted to achieve maximum independence.

Pact is looking for a Fixed Term - full time Community Support Worker for our youth service in the West Coast/Buller region

The Role

Pact is looking for an enthusiastic and energetic person to work alongside our rangatahi who experience challenges with their mental health. We are looking for someone who will inspire, encourage, be a role model and have excellent interpersonal skills and a ‘can do’ attitude.

This role will have a strong focus on client goals and outcomes and you will assist the young people in the service in achieving maximum independence.

The successful candidate will be passionate about supporting youth with a history of challenging behaviours, and providing a meaningful, supportive and educational environment for rangatahi. Further assisting in gaining social, health, education, whanau and cultural reconnection.

Your days may vary, but will consist of:

• Engaging with clients
• Setting and achieving individual personal goals
• Encouraging client participation in day to day life
• Supporting them with activities of daily living
• Ensuring support with medication and considering client needs
• Supporting clients with personal hygiene
• Activities within the community
• Supporting social and whanau connection
• Motivating clients to know they have purpose
• Ensuring client processes are accurately documented
• Most importantly supporting them to have fun and live fulfilling lives

As we operate 24/7, hours of work will include day, evening, weekend and sleepover shifts.

At present, hours of work are: Fixed Term - September 2025 to August 2026 to cover parental leave.

Excellent communication and networking skills and the ability to build and sustain working relationships with clients, staff and external agencies is essential. Previous professional experience in the mental health field and experience of working with child and youth clients will be an advantage.

A level 4 or other relevant qualification in mental health is desirable but not essential. Otherwise, there is an expectation that you will be willing to start working towards obtaining a level 4 mental health qualification after your first year of employment.

• A full driver's licence and computer skills are essential.
• If on a work visa, this must be valid for at least twelve months
• Must be available for an interview in Westport

Please do not apply unless you already have the right to work in New Zealand. We are unable to help with visa sponsorship.