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Disability Case Manager

University of Auckland
Auckland, Auckland
June 16, 2025

Company Description

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand's leading university. With over 6000 academic and professional staff supporting more than 46,000 students, we are one of NZ's largest employers.

Campus Life is a Service Division that supports an engaging and inclusive campus experience for students at The University of Auckland. Campus Life operates a range of ‘wellbeing services,' such as Accommodation, Counselling and Health Services and Student Disability Services that are aimed at removing personal barriers to academic success. We also offer a growing range of student engagement services that help students develop a sense of belonging, build friendships, and engage in co-curricular activities that complement their academic development.

Ratonga Hauātanga Tauira | Student Disability Services (SDS) exists to create a safe, inclusive, and equitable educational environment for students with disabilities at the University of Auckland.

Job Description

Te Whiwhinga mahi | The opportunity

An opportunity has emerged for a Disability Case Manager to join Ratonga Hauātanga Tauira | Student Disability Services.

This is an exciting opportunity to join a small, passionate team in a vibrant and professionally challenging environment, working to contribute to creating an inclusive educational environment for students with disabilities at the University of Auckland.

In this role, you will:

  • Support students with disabilities at the University of Auckland through ongoing case management
  • Undertake expert assessments, decision-making and implementation of appropriate support strategies for students with disabilities across all University campuses
  • Gather relevant information to enable development of a support plan (including all reasonable adjustments) and/or appropriate referral pathways in accordance with best practice and professional standards
  • Review and confirm student support plans, working with academic staff as appropriate
  • Collaborate with University teams and external agencies to ensure inclusive, integrated support
  • Promote disability awareness and contribute to continuous improvement initiatives
  • Uphold the disability rights principle of “nothing about us without us” in all aspects of the role

Interviews are scheduled for early July, with an ideal start date in mid-August 2025.

This is a Fixed Term 12 month, Full time, 37.5 hours per week contract (covering parental leave). This is a Band G role and the salary range for this role is $83,000 - $102,900 per annum depending on experience and qualifications.

As this is a student-facing role, core hours are between 8 am to 4 pm with work from home option being 1 day a week.

For more detailed information on the role accountabilities and requirements, please review this position description.

He kōrero mōu | About you

You will have a relevant tertiary qualification, and/or bring extensive experience and practical training to the role. A minimum of 5 years' experience working in the disability sector and/or providing advice and support to people with disabilities is essential. You will enjoy working collaboratively, be skilled in communicating with people from a wide range of backgrounds.

You will also be able to work independently, have strong resilience, excellent written and verbal communications skills, attention to detail combined with sound judgment skills and a strong focus on achieving solutions.

Other attributes include:

  • Proven experience and ability to assess complex needs, and to identify specific and appropriate resources and strategies to reasonably meet those needs
  • Experience in case management
  • Formal registration as a health professional is highly desirable
  • Experience of working in a cross-cultural environment would be an advantage

If you care about others and want to contribute to making a positive difference in the lives of students with disabilities – we encourage you to apply!

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.

The University is committed to providing an excellent working environment through the following:

  • The department will pay for your annual practitioner certificate as well as your monthly external supervision as a social worker
  • Flexible employment practices (including working from home and flexible hours)
  • Up to 6.75% company superannuation scheme
  • A competitive salary with five weeks' annual leave

In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by the closing date of Monday 30th of June 2025 (NZST) to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.

Please note that we may close the advert earlier if we find a suitable candidate.

Please reach out to Mark Thomson on [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz

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