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Facilities Manager

JLL
Auckland, Auckland
3 weeks ago
JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

Mō tēnei tūranga mahi | About the role
Join our team as a Facilities Manager responsible for ensuring seamless operations across our clients New Zealand property portfolio. In this role, you will be the key liaison between the client, contractors, and service providers, managing facilities operations while maintaining high quality service standards. Your expertise will be vital in coordinating maintenance activities, managing vendor relationships, and ensuring compliance with health, safety, and environmental regulations.

An Overview of the role:
Coordinate comprehensive facilities services including preventive and reactive maintenance, ensuring timely resolution through the Corrigo System

Monitor contractor performance and conduct regular site inspections to ensure operational efficiency and compliance with clients standards

Manage complaints, maintain service records, and deliver performance reports to stakeholders

Coordinate site operations and small-scale projects to minimise disruption to business activities

Ensure adherence to health, safety, and environmental policies across the portfolio

Conduct vendor procurement and review contractor costs and workmanship quality

Manage monthly audit reports and monitor KPIs for service delivery excellence

Coordinate carpark management and other site-specific operational requirements

Collaborate with key stakeholders to optimise facilities operations and align with strategic objectives

Participate in team meetings and maintain effective communication with the management team

Ngā pūmanawatanga ōu | What you will bring
We're seeking a dynamic professional with exceptional leadership abilities and a strong background in facilities management. The ideal candidate is detail oriented, solutions focused, and skilled at building relationships while managing complex operational environments. If you excel at delivering exceptional service and can drive continuous improvement in facilities operations, we want you on our team.
Proven experience in facilities/property management or related field, with knowledge of critical facilities

Technical understanding of building systems (HVAC, fire protection, M&E systems, BMS)

Experience in vendor management and contract interpretation

Knowledge of local health and safety requirements

Budget management and financial analysis skills

Strong leadership capabilities with ability to balance priorities and deliver strategic solutions

Nōu te rourou | What's in it for you
Leverage global resources and expertise

Dedicated mentoring programs and global L&D offering to grow your career

Holistic wellness programme to support your overall wellbeing

An active DE&I Committee with an inclusive workplace culture, regardless of gender, ethnicity, age or experience.

Mō mātou | What we're about
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat; we’re all about shaping the future of real estate for a better world!

We see a Brighter Way forward not only for our clients and communities but, most importantly, our people. Having received the Advanced GenderTick Accreditation earlier this year and recently being named the finalist for the 2024 HRNZ Diversity, Equity & Inclusion Award, we continue to offer industry-leading employee experience and growth opportunities through our shared behaviours:
Be Present – physically, mentally, and with vulnerability

Smile on Your Dial – positive energy and mindset

Give Time – nothing valuable can be lost by taking time

Honour Our Potential – unity is strength, and the cooperation of many minds makes us better

Seek Your Heat – provide space for others to grow and be open to providing and receiving feedback

Never Above, Always Beside – talent will get you in the door, but character will keep you in the room

Tono mai, apply today!
If you are keen to explore where JLL can take you in the Commercial Property Industry, apply today, quoting job reference number REQ434290.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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