E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi
About the team | Ko te rōpū nei
Looking around our vibrant city, you'll see a variety of Council-owned buildings, both historic and modern, including libraries, community hubs, service centres, Te Hononga Civic Offices and the Art Gallery. Our Facilities Management team is dedicated to maintaining these important spaces, ensuring they remain safe, functional, and welcoming for both staff and the community
About the role | Ko te mahi nei
We are currently seeking a proactive and customer-focused Facilities Operations Officer to ensure the smooth operation and maintenance of our facilities.
As part of a team of four facilities operations officers, you'll play a key role in delivering a professional and responsive customer experience focusing mainly on libraries and community hubs.
Your responsibilities include:
- Coordinating the delivery of reactive, scheduled, and planned maintenance across a diverse portfolio of Council facilities, ensuring high standards and minimal service disruption.
- Working with contractors, service providers, and internal stakeholders to ensure efficient, cost-effective, and compliant delivery of maintenance, cleaning, and security services.
- Overseeing minor facility projects and internal relocations, ensuring that fit-outs and furnishings align with stakeholder requirements.
- Monitoring operational performance through audits, reporting, and record-keeping, while contributing to budget planning, procurement processes, and long-term asset management.
- Developing, implementing, and testing Business Continuity and Emergency Management Plans to support resilient facility operations.
- Delivering proactive, solution-focused customer service, and foster strong, collaborative relationships across Council teams and external partners.
About you | Ko Koe Tēnei
We are looking for a natural problem solver—someone who can step into the user's shoes and develop practical, user-focused solutions. This role involves managing a diverse range of requests and challenges, so it's essential that you're adaptable, comfortable managing a dynamic and fast-paced workload, and can communicate clearly and confidently.
A solid understanding of facilities management, building maintenance, or property-related matters will give you a strong foundation. However, you may come from a project administration background or be looking to shift from a hands-on role into a more operational position.
What's in it for you? He aha ngā hua ki a koe?
Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors. You will also benefit from:
- Access to training programmes, workshops, and development opportunities
- Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits for Council staff from health schemes to retail discounts.
Additional Information | Ko ētahi atu kōrero:
At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.
We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at [email protected]
Hours of work - 37.5 - 40 hours per week
Position - Permanent, full time
Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street
Salary - The salary band for this position goes from $74,394 - $82,660 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.
Closing Date - 17/06/2025
Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.
