Company Description
Ko wai mātou - About us:
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
Job Description
He aha te tūranga - About the role:
The newly created Resource Planner roles will report into the Workforce Planning and Logistics Lead and will be responsible for rostering and scheduling tutors and resources to deliver our private and public training courses. This role is a critical connection between scheduling, workforce availability, and logistical coordination—balancing customer needs, tutor wellbeing, and operational capacity.
You will:
- Roster tutors and other delivery resources to meet scheduled training courses.
- Coordinate resource planning to ensure upcoming courses are supported by the appropriate mix of tutors, venues, vehicles, and equipment. Proactively align resource availability with course schedules, identify gaps early, and adjust plans to maintain smooth and effective delivery.
- Respond to short-notice changes such as staff absences, cancellations, or urgent reassignments to minimise impact on learners and customers through cancellation.
- Monitor tutor availability, travel constraints, and workload balance to ensure fair and efficient allocation.
- Update systems and records accurately to reflect tutor assignments and resource commitments.
Qualifications
Ko wai koe - About you:
What you'll bring:
- Qualification and/or formal training in workforce planning, analytics, or project management is desirable.
- Proven experience in administrative, scheduling, and/or coordination roles.
- Proficiency in workforce planning, scheduling, and rostering systems.
- Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
- Excellent communication skills, both written and verbal, with the ability to present data-driven recommendations.
Additional Information
Me pēhea te tuku tono - How to apply
Click “I’m interested” before applications close at 11.59pm on Tuesday, 22 July 2025.
For further information please contact Gemma Bardsley on 0800 ST JOHN or [email protected] for a confidential discussion.
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.
E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.
If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.
