Ko wai mātou - About us:
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
Job Description
He aha te tūranga - About the role:
We are looking for a team of volunteers to operate our First Response Unit (FRU) ambulance to supplement our frontline crews.
The First Response Unit will operate in time-critical emergency incidents (i.e. a cardiac arrest) when a full-time ambulance is not immediately available. The FRU volunteers will be supplied with pagers and can choose whether or not they can respond, there is no roster or obligation. Volunteer crews will meet at the Station, take the FRU to the scene to and provide the critical patient care until further assistance arrives.
What Hato Hone St John will provide:
- Continuous and regular NZQA recognised advanced first aid and clinical training
- Driving and radio training
- Pager/responder tools
- Ongoing support
- An excellent sense of team and purpose
- Membership of one of New Zealand's most trusted brands as well as benefits and discounts for St John services and products and at national and local retailers
Support you can expect after joining our team
We will give you all the support and education needed to make you safe and effective in the field. This includes:
- A two day Operations Induction course.
- A two day Operations Risk Management course which is designed to help you stay safe in the field.
- A two day Ambulance Driving course (where driving is part of your role) which is supported by online learning and the completion of a driving logbook.
- A four day First Responder course which is designed to enable you to assess patients and manage immediately life threatening emergencies in the community. This is supported by online learning and the completion of a First Responder Student workbook.
At the completion of the Operations Risk Management and First Responder courses you will be issued with a Level 3 New Zealand Certificate in Emergency Care (First Responder) and will hold the clinical practice level of First Responder (the foundation clinical level for ambulance in New Zealand).
Qualifications
Ko wai koe - About you:
You will have a desire to help people in a compassionate and professional way, embracing the diversity our communities offer and be committed to continuous learning and training. Without question, you will be trustworthy and reliable, able to display excellent communication skills (written and oral) and have great time management.
To be successful in this role, you will need:
A full and clean NZ driver's licence for at least 12 months or have completed an approved NZTA advanced driving course (if full licence held for less than 12 months)
To be 18 years of age or over
New Zealand citizenship or permanent residency status
A clean police record
To be able pass Hato Hone St John assessments - physical assessment, health questionnaire, literacy and numeracy assessments and an interview
To meet our Medical Standards, a summary can be found here.
To be available for regular duty and training (approximately two 12 hour shifts and one training session per month).
Additional Information
Me pēhea te tuku tono - How to apply
Click “I’m interested” before applications close on Sunday 3rd August 2025
For more information, please contact Nikki Canoville - Recruitment Advisor at [email protected] or at 021 212 9994 for a confidential discussion
At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.
E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.
If you need accommodations for accessibility, please reach out to the recruiter listed for euitable participation in our recruitment process.
Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.