Take advantage of this challenging and rewarding opportunity. We pride ourselves on our passion for customer service and providing our team with fantastic opportunities for personal career growth. We are driven by a culture of teamwork.
We are currently seeking applications from suitably experienced individuals for the role of FLM Technician. We have 5 positions available.
Key accountabilities for the role include but are not limited to:
- Diagnosis and Maintenance of the hardware and system resetting
- Perform preventative maintenance.
- Troubleshooting network connection, server, router, communication error with the system
- Resetting Router’s Network Terminating Unit and other network related components
- Run different tests to diagnose faults like dispenser error, card reader error, receipt printer error by operating ATM software and perform manually if required by using tools
- Reconfigure hardware to resolve issues such as faults such, receipt printer jam, power failure, figure configuration, dispenser error, card reader error, receipt printer error
- Run different tests to diagnose faults of the software
- Determine proper operation of various sensors in equipment, ensure proper operation of transport belts, pick module and dispenser shutter
- Ensuring that the security of system by regularly changing the safe, alarm codes, encryption keys and replacement of safe pin pad if required
- Providing technical assistance to other staff physically or remotely
- Analyzing, troubleshooting and correcting network problems remotely and on-site.
- File and print sharing.
- System Security.
- Backing up data
- Checking connectivity of server to all computers in the company
- The network, operating systems and all applications function properly
- To update data and client details
- Maintaining all the client information and their data
- Analyzing and testing ATM machines, equipment and diagnose faults or technical errors
- Maintaining ATM in working condition by adjusting and resetting or reprogramming the system
- Diagnose and resolve network error including lost communications, cable and encryption keys.
- Diagnose and resolve server issues including routers NTU, modem, encryption key
- Replacement of ATM safe pin pad battery
The Successful Candidate will need:
- Flexibility to work rostered shifts Monday to Sunday
- Full training will be provided
A Diploma or higher qualification in either IT or Commerce or Computing or engineering.
Minimum 2 years of experience in similar job would be an added advantage.
Job Types: Full-time, Permanent
Pay: $29.66 – $33.00 per hour
Benefits:
- Visa sponsorship
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work
Work Location: In person
Application Deadline: 25/06/2025
Expected Start Date: 01/08/2025
