E pā ana ki a SkyCity | About SkyCity
SkyCity is truly Auckland's leading entertainment destination. With our casino venue, international-class and award-winning restaurants/cafes and bars, a sophisticated purpose-built convention centre, a modern multi-purpose theatre and an ever growing out-catering and event services business we are a diverse and complex operation.
Mō te Tūranga | About the Role
As a Guest Services Representative, you'll play a big part in making sure that our hotel guests have the best time during their stay with us. You're one of their first and last point of contacts when they check in and check out. Your responsibilities include providing front desk services to guests, processing guest payments and acting as a source of information on various things. This is a part time role and flexibility around availability is ideal.
Mōu | About You
You'll be someone who is approachable and have great customer service skills - this will shine when you're greeting our guests when they check in, helping them out during their stay and wishing them goodbye when they check out. You're be somewhat sales minded and feel confident to up-sell/cross-sell additional SkyCity offerings to elevate customer satisfaction. This role also involves some administration work, so you'll know your way around a computer. Previous hotel experience is advantageous!
Ngā painga | Benefits
- A supportive, diverse company culture
- Work with a fun and hardworking team
- $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
- Heavily discounted staff car parking
- Career progression
- Discounts across our Hotels & Restaurants + third party discounts too
- Free trips for you and plus one as many times as you like up the Sky Tower
At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care.
If you are after a winning career, please apply online today by clicking Apply Now!
