Housekeeping Supervisor - Holiday Inn Queenstown Frankton Road
USAR QUEENSTOWN LTD
(A franchised property of IHG Hotels & Resorts, managed by Sarin Hotels Group)
Location: Frankton, Queenstown, Otago
Pay Rate: $28.00 – $30.00 per hour (based on skills and experience)
Employment Type: Full-Time, Permanent
Minimum Hours: 30 hours per week (up to 40 hours, rostered)
About the Employer
Holiday Inn Queenstown Frankton Road is part of IHG Hotels & Resorts and proudly managed by Sarin Hotels Group. We are committed to providing high-quality service, excellent guest experiences, and a supportive workplace culture for our team.
Position Description
We are seeking an experienced Housekeeping Supervisor to oversee daily housekeeping operations and ensure our property maintains the highest cleanliness and presentation standards.
Key Tasks and Responsibilities
- Supervise and support housekeeping staff to ensure daily cleaning standards are met.
- Allocate duties and prepare daily work schedules for the housekeeping team.
- Inspect guest rooms, public areas, and back-of-house areas to maintain IHG brand standards.
- Train, coach, and motivate team members.
- Monitor and manage housekeeping supplies and stock levels.
- Ensure compliance with workplace health & safety and hygiene standards.
- Communicate with Front Office and Maintenance teams to address guest requirements.
- Assist with rostering, performance management, and staff development.
Skills, Experience and Requirements
- Minimum 1 year of experience in a housekeeping supervisory role within a commercial cleaning, hotel or accommodation environment.
- Extensive knowledge in cleaning products and reservations systems
- Proven ability to lead and motivate a team.
- Strong organisational and time-management skills.
- Excellent attention to detail and commitment to maintaining high cleanliness standards.
- Good communication skills (spoken and written English).
- Flexibility to work on a rotating roster including weekends and public holidays.
Benefits Include:
- Competitive pay range depending on skills & experience
- Discounts on accommodation stays and F&B across Sarin Hotels Group properties in NZ,and benefits worldwide with the IHG group
- Career development and advancement opportunities within the group
How to Apply
Applicants should apply with a CV and cover letter outlining relevant experience via Jobspace online application.
Only applicants with the legal right to work in New Zealand, or those eligible for an Accredited Employer Work Visa, will be considered.
