General Information
Job Description
Are you a hands-on hero with a knack for fixing things and a flair for luxury? We’re seeking a Maintenance Manager to keep our luxury property running like a well oiled machine. If you thrive on solving problems, have a passion for perfection and love making guests smile, this might be the role for you.
What you will do
This is the perfect position for someone who likes to roll up their sleeves and get involved, this role see’s the successful candidate ensuring that facilities, systems and assets are impeccably maintained and operational to provide a seamless and exceptional guest experience.
General property (suite and lodge) painting, repairs and maintenance
Ensure the property meets council regulations at all times
Repairing and replacing faulty wiring and defective parts
Guest interaction and support where required (including assisting with luggage)
Maintain the correct usage of all Lodge plant and equipment and report any malfunctions promptly
To ensure you are professional and polite to guests and to attend to their requirements promptly and efficiently
To ensure the smooth running of all property equipment
To ensure all purchasing and contracting requirements are in line with policy & procedure
Check the daily run sheet for any urgent tasks to be completed
Check gas tank readings and report to Manager if gas needs to be ordered
Check pumps in sewerage treatment plant and make sure air pumps are working
To carry out specific weekly and monthly tasks as set by yourself and the Operations Manager
Make sure all maintenance provisions are stored and secured in the appropriate area
Ensure all Health and Safety requirements are met as per the specifics set out
To be familiar with H&S Policy and Procedure ensuring the safety of guests and staff at all times
To effectively manage the Maintenance team: Developing, training and motivating staff
To keep all service manuals up to date and correct and to document equipment schedules wherever necessary
Drive Sustainability initiatives and report on sustainable practices
What you will bring
3+ years experience in maintenance roles
Relevant Trade Qualification (Electrical, Plumber, Gasfitter, HVAC etc)
A friendly and approachable personality
Very competent with computers and systems (previous experience with purchasing systems is desirable)
Can-do attitude
The ability to multi-task, prioritize and organize
An uncompromising attitude to Health & Safety
A high level of attention to detail and exceptional organisational skills
Excellent communication skills
A full drivers licence and access to your own reliable transport
Well presented and a good level of physical fitness
Flexible approach to working hours (including weekends and public holidays)
What we offer
We offer delicious staff lunches, daily travel allowance and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. Our permanent employees are eligible for 12 complimentary nights at Rosewood properties, globally.
If you wish to apply for this role and have the attributes above, we'd love to hear from you!
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