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Major Incident Support Team Member

Hato Hone St John
Full time
5 days ago

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

Job Description

He aha te tūranga - About the role: 

Are you looking for a way to volunteer with St John, but frontline ambulance work isn't for you?

Here's an opportunity that allows you to provide support to our Ambulance Officers and your community at the same time!

The Major Incident Support Team (MIST) has the important task of ensuring that Hato Hone St John is providing a world leading response to major incidents and large events.

The Major Incident Support team is looking for non-clinical people throughout New Zealand to deploy and assist the Ambulance Operations and Event Health Services teams. As a MIST member your role will be to provide support at planned and unplanned events in times of crisis and high workload.   This can include major sporting events, festivals, and concerts through to incidents and natural disasters.  

There are 4 major areas where you can be involved (but may not be required at each event):

  1. Administration - Tracking patients, staff and vehicles - making sure all the paperwork is done.
  2. Communications - Specialist communications within a Command Unit at an incident and between the incident and an Emergency Operations Centre or Ambulance Communications Centre.
  3. Welfare - Looking after Staff that are working - keeping them fed, watered and mentally well.
  4. Logistics - Moving and setting up infrastructure.  This can also include moving vehicles, driving between sites, setting up tents

Some of your key tasks may include (but are not limited to) the following:

Qualifications

Ko wai koe - About you:

Our ideal candidates have:

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Tuesday 29 July 2025.

For more information, please contact Tanya Jeffery, Recruitment Advisor on 095260528 ext: 8793 or [email protected] for a confidential discussion.

Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to, physical assessment and health check. For clinical operations roles where you are required to drive, you will be required to meet St John medical standards.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

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