- Operational Team Lead Technician, Inpatient Pharmacy, Middlemore Hospital, Auckland.
- Permanent Fulltime – 40 hours/week Monday – Friday plus rostered weekend work
- This is an exciting leadership opportunity for a motivated and experienced Pharmacy Technician to join our supportive and innovative inpatient pharmacy team and help drive excellence in medication supply and safety. In our busy department, every day is different!
- Remuneration as per PSA AHST SECA Technical/Non-Degree Designated scale up to step 3 ($94,378 per annum)
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
The Operational Team Leader Technician is a frontline leadership role, primarily based in the Inpatient Dispensary, where you'll lead by example while remaining hands-on in service delivery
As the Operational Team Lead – Pharmacy Technician, you will:
- Provide day-to-day leadership and coordination of the Inpatient Pharmacy Technician team
- Ensure safe, efficient delivery of services across rosters (including weekends, public holidays, and offsite services)
- Ensure compliance with professional pharmacy standards and legislative requirements
- Coach and mentor technicians, lead training and credentialing processes, and contribute to professional development across the team
- Coordinate and contribute to internal audits, SOP development, incident investigations, and continuous improvement projects
- Actively participate in operational pharmacy rosters including weekends and public holidays
About the Team/Service/ Location
Middlemore Hospital is a large and progressive tertiary hospital located in South Auckland and is unique in terms of the diverse, high-needs population we serve. Our Pharmacy Service is committed to providing excellent patient-centred care and achieving equitable health outcomes through collaboration, continuous improvement and innovation.
Our team of dedicated pharmacists and pharmacy technicians provide clinical services and medicines for patients in both the inpatient and outpatient clinic settings across our district. Our hospital is fortunate to have some of the most highly developed electronic medicines management systems in New Zealand and we are continually evolving these to improve safety and efficiency.
For more information on living and working in South Auckland, please click here
To view the job description, please click here.
About you
You’ll bring strong leadership, a commitment to excellence, and a passion for developing others. You will also have:
- NZQA Level 6 National Certificate in Pharmacy (Technicians)
- At least 4 years hospital-based operational pharmacy experience, including leadership or mentoring roles
- Strong understanding of New Zealand’s Pharmacy Services Standard
- Proven experience in mentoring, coaching, and training pharmacy technicians
- Excellent communication, conflict resolution, and interpersonal skills
- Commitment to quality, teamwork and professionalism
- Highly developed organisational skills and the ability to work under pressure and use initiative to solve problems
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click “apply now.” All applications must be submitted through our online careers’ portal by 21 August 2025. If you have any questions about the role, please contact Barbara on [email protected]
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
