Parts and Administration Assistant

Company :

Truckstops Cromwell is seeking a reliable and enthusiastic Parts & Admin Assistant to join our team on a part-time fixed-term basis to cover leave. If you have a strong background in administration, love working with people, and want to support a busy workshop environment, this could be the role for you.

What You’ll Be Doing:

You’ll play a key role in the day-to-day running of our Cromwell branch, ensuring our customers receive excellent service and our workshop operates smoothly and efficiently.

Customer Service

• Greet all visitors in a friendly and professional manner.
• Answer incoming calls promptly and courteously.
• Keep customers informed on job progress, costs, and delays.
• Arrange bookings for recalls and campaign work.
• Maintain a clean and professional front-of-house area.

Workshop & Job Coordination

• Create and manage job cards with full vehicle and customer details.
• Issue order numbers for outwork and ensure proper cost allocation.
• Process supplier and outworker invoices daily.
• Support the invoicing process by updating chargeable items (labour, parts, oils, etc.).
• Provide transport for customers or staff as needed.

Administration & Reporting

• Ensure timely invoicing of work in progress (WIPs) for both parts and service.
• Manage paperwork: scan, file, and distribute COF sheets, job cards, and timecards.
• Assist with internal reporting as needed
• Maintain office supplies and support with general office duties.
• Ensure timesheets are accurately submitted for payroll (you will NOT be required to process payroll)

What We’re Looking For:

• Solid administration experience, preferably in a service or workshop environment.
• Friendly, customer-focused attitude with strong communication skills.
• Organisational skills and a proactive, can-do mindset.
• Excellent attention to detail and accuracy in data entry and invoicing.
• Confidence with technology and standard office systems.
• A strong commitment to health, safety, and maintaining a professional workspace.

What We Offer:

• A small but supportive team
• On-the-job training and a structured handover.
• 27.5 hours per week work until September 2026!
• Opportunities for future roles within the broader Truckstops network should a position be available.

Apply Today!
If this sounds like you, don’t wait! We’re looking to fill this role quickly. Apply now with your CV and a short cover letter outlining why you’d be a great fit for the Truckstops Cromwell team.

Note: this position is subject to background checks including reference and right to work.

About us

Truckstops is a wholly owned subsidiary of Sime Motors.  Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 30 years. 

With 20 nationwide branches supporting Hino, Mack, Renault, and Volvo Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.