- Apply your interpersonal skills to make a real difference to people - s lives
- Do great work and work with a great team
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role
As a Patient Support & Security Worker, you will assist our teams to ensure that we continue to provide a welcoming and safe environment for the Inpatient Mental Health Unit at Nelson Hospital. You will focus on working with staff to best meet the needs of patients and their whānau accessing our services.
This role is permanent, part-time working 48 hours per fortnight (0.6 FTE), Monday, Tuesday and Sunday, 3.00 PM to 11.00 PM. However from time to time, you may be required to work an alternative shift to help meet service needs. There is no on-call required.
The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.
About the Team/Service/ Location
Our team is made up of 12 staff across Nelson Marlborough.This position has a focus on ensuring that people who attend ED and Mental Health services are supported within a welcoming environment that supports safety, recovery and wellbeing.
About you
As a Patient Support & Security Worker, you will :
- be the type of person who works in a rational and calm manner,
- be someone who has the skills and experience to effectively de-escalate difficult situations,
- promote a safe and therapeutic environment,
- be able to relate well to patients and their visitors,
- be able to work with the clinical team and follow directions.
Additionally, you will:
- have empathy and a non-judgemental attitude towards patients and members of the public,
- have the ability to relate with ease to people from a variety of different cultures and backgrounds,
- recognise and pass on issues that may affect patient welfare,
- already have a good level of physical fitness and mobility.
Previous experience in security, or a related industry is preferred. However, this is not essential as training will be provided.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
- All applications must be submitted through our online careers - portal by 19 August 2025. If you have any questions about the role, please contact
Sonja Rae (recruitment) at [email protected] OR
Simon Trillo (Security Manager) at [email protected].
Job ref: R1N25-128
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
