He angitūtanga: The opportunity
At Auckland Council, we are committed to delivering high-quality digital services that support and empower our diverse communities. As a Product Manager within the Community ART team, you will play a pivotal role in shaping, delivering, and improving digital products and services across Community & Wellbeing, Libraries, Parks and Leisure.
You will lead end-to-end product management, from discovery and design through to delivery and continuous improvement, ensuring that our solutions meet the needs of customers, stakeholders, and the wider organisation.
He kōrero mōu: About you
You will bring significant experience in digital product management within complex, multi-stakeholder environments. Ideally, you will have worked in the public sector or local government and have a passion for improving community services.
You will also demonstrate:
- Proven experience as a Product Manager delivering digital products or service transformation projects, preferably within Community & Wellbeing, Library Systems, or Parks and Leisure.
- Strong domain knowledge of public sector service delivery, funding models, and how services are accessed by diverse populations.
- Skilled in applying Agile methodologies to manage product backlogs, roadmaps, and iterative delivery.
- Experience engaging with a wide range of stakeholders including service users, frontline staff, and operational leaders to define and prioritise product requirements.
- Ability to navigate political and organisational environments, build trust, and secure buy-in across teams.
- Excellent reasoning and problem-solving skills, with a track record of making informed decisions aligned to strategic goals.
- Confident communicator, able to translate complex technical concepts to non-technical audiences.
- Proven negotiation and conflict resolution skills to manage competing priorities and maintain strong working relationships.
- Capability to align technology initiatives with Auckland Council’s broader technology strategy and contribute to integrated planning across investment areas.
Ngā āhuatanga kei a mātou: What we offer
You’ll be part of a supportive and collaborative environment where your work has a direct impact on Auckland’s communities. We offer:
- Flexible working arrangements and a culture that supports your wellbeing.
- Professional development and learning opportunities to grow your career.
- The chance to work on complex, meaningful projects that drive positive change.
- A diverse and inclusive workplace where your contributions are valued.
If you are passionate about delivering digital products that improve the lives of Aucklanders and have the expertise to lead this work, we would love to hear from you.
Apply now and help us shape a better future for Tāmaki Makaurau.
