Starting with a single red ‘shed’ over 40 years ago, today The Warehouse Group is home to some of Aotearoa’s iconic brands - The Warehouse, Warehouse Stationery, and Noel Leeming. We’re laser-focused on our customers and markets, looking to excite and continuing our drive to deliver quality products and unparalleled experience for our customers.
Do you have an innate curiosity around a product build, background/knowledge in electrical products/engineering, and hold quality and safety to the highest standards? If you’re keen to step into the exciting world of retail, read on!
Our QA team oversees quality on every private label/home brand product to hit our shelves. To complement the team, we’re looking for our next Quality Specialist (Product Technologist) to work across our hardgoods categories including electrical goods. You’ll work with Buying, Sourcing, and Design to ensure our products meet clear specs, comply with NZ safety standards, and exceed customer expectations in quality and value that our customers know they get when they shop with us. You'll champion quality, safety, and compliance throughout the product lifecycle.
Key responsibilities inc.:
- Conduct product assessments to confirm function and reliability, identify risk and opportunities for improvement, prepare accurate evaluation reports.
- Ensure we have clear and accurate specifications on our products based on the brief from Design, Buying and Sourcing teams
- Ensure that the product spec meets all applicable NZ and company laws and standards, goods are safe for our customers and specs are easily understood by our overseas sourcing teams and factories
- Be part of QA approval processes that may be done offshore or in NZ for high-risk products.
- Collaborate cross-functionally to integrate quality considerations throughout the product lifecycle, from design to delivery.
- Analyse quality performance data and customer feedback to drive continuous improvement, improve on QA strategy and performance and assist on investigations on high customer returns and implement preventive measures.
Note: This position will be splitting time; (majority of time) across our Quality Assessment facility in Wiri, South Auckland and at our head office in Northcote.
The world of retail is fun, fast-paced and will offer lots of variety! Safety and quality is paramount - You’ll have impeccable attention to detail, strong prioritisation skills and ability to keep organised to meet key critical paths and uphold the high-quality standards for our customers and product ranges. Self-driven and highly collaborative in your approach, you’ll work closely with stakeholders (buyers, suppliers, offshore sourcing) to support the quality part of our buying process.
Also on our wish list:
- Proven experience working with QA/QC teams and evaluating product quality
- Electrical knowledge and understanding a must! Relevant electrical engineering or product design education, or Electrical Service Technician (EST registration) would be an advantage
- Strong background in hard goods manufacturing and or quality management
- Strong understanding of NZ law in relation to product compliance
- Critical thinking and effective communication skills
Come work with us as we aim to “Help Kiwis live better everyday!”.
When you join us, we offer a range of benefits that work for you, your lifestyle, and your career.
Our teams balance a hybrid working approach (up to 2 days per week from home). Benefits include great discounts across brands, birthday leave, wellbeing support and excellent opportunities within the business!
Excited by what you’re reading and have what it takes? These opportunities are rare; don’t miss out and apply now!
