Test Engineer, Tech Lead

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Test Engineer, Tech Lead do at Fiserv?

We are looking for a knowledgeable and proactive Test Engineering Tech Lead to join our team at Fiserv. This role is essential in ensuring quality and compliance throughout the testing process. The ideal candidate will be experienced in both functional and non-functional testing and will contribute to the overall success of our projects by collaborating closely with team members.

What you will do:

• Lead Strategic Testing Initiatives: Offer expert guidance on testing methodologies and contribute to key technical project decisions.
• Champion Quality Standards: Set the bar for quality by conducting thorough code and pull request reviews, promoting a culture of technical excellence, accountability, and continuous improvement.
• Inspire Innovation and Continuous Improvement: Encourage bold, forward-thinking approaches that challenge the status quo, aiming to reduce manual effort and accelerate the product development lifecycle.
• Mentor and Empower QA Talent: Provide hands-on mentorship and technical coaching to QA team members, cultivating a high-performing, growth-oriented team culture.
• Oversee Test Planning and Quality Assurance: Evaluate feature test plans and provide actionable, constructive feedback to improve test coverage and effectiveness.
• Ensure Test Execution and Reporting Excellence: Support the team in executing planned tests and synthesizing results into clear, actionable Test Closure Reports that inform stakeholders.
• Drive Automation Strategy: Collaborate with the team to create and sustain automated tests that align with business requirements and ensure traceability.

What you will need to have:

• Strong technical leadership, coaching, and mentoring skills
• 5+ years of strong experience in Agile/Scrum using exploratory testing techniques and heuristics
• 5+ years of experience Azure DevOps, Jira, or similar backlog and defect management tools
• 5+ years of experience in testing API, web, and native mobile applications
• 5+ years of experience with Charles Proxy, Fiddler, or similar tools
• 5+ years of experience with using Postman, SoapUI, or similar tools
• 5+ years of experience in building and maintaining native iOS/Android mobile and web automation frameworks (e.g. Playwright, Selenium)
• 3+ years of experience with analytics tools like Dynatrace and Splunk
• 3+ years of experience with CI/CD advanced practices within Azure DevOps or a similar pipeline tool
• 3+ years of experience in performance testing for cloud-based and on-prem platforms.

What would be great to have:

• Expertise in C#, TypeScript, and .NET technologies
• Expertise in native iOS or Android programming languages.
• Expert in the usage of Pact Contract Testing
• Experience in testing financial applications

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.