The Role
Fisher & Paykel is one of New Zealand’s best-known brands, a global company with a proud heritage of design, innovation and care. Our New Zealand origins, curious nature and passion for developing products designed around people are core elements that make us unique. Guided by our values of being trusted, sustainably minded, innovative, generous and curious, we take a collaborative approach, value diverse perspectives, and are united in our goal of being the world’s most human-centred home appliances brand.
We are now entering a bold new chapter in our journey. Across Tāmaki Makaurau Auckland, we are creating a world-class three-site campus: our Global HQ in Penrose, Distribution Centre in East Tāmaki, and landmark Global Experience Centre in Grey Lynn. These hubs connect our people and our purpose, forming a centre of excellence for design, innovation and storytelling in Aotearoa.
As part of the world’s largest home appliance group – Haier – we bring together global expertise and local ingenuity. It’s an exciting time to join us.
About the role
We are seeking an experienced 3PL Manager to lead and execute a best-in-class 3PL logistics network for our finished goods and spare parts. This is an integral leadership role in our Operations team, ensuring that our products reach our customers safely, efficiently and on time, while upholding the highest service and safety standards.
In this role you’ll be responsible for managing our national 3PL logistics operation – from container cartage, inter DC transfers, retail & commercial deliveries to final mile delivery & installation. It also encompasses reverse logistics and recycling. You’ll drive continuous process improvement, embed a strong health and safety culture, and partner across functions to ensure cost efficiency and service excellence.
Key responsibilities
- Supports the GM of Operations in the planning and deployment of end-to-end business transformation initiatives across the 3PL network, ensuring systems, structures and service meet the needs of our future customer and service levels.
- Oversee final mile fulfilment across multiple channels (B2B, B2C and B2B2C) with strong cost and service management.
- Leads commercial negotiations with 3PL providers, establishes commercial operating terms, rates and performance metrics.
- Leads a small team and builds a collaborative culture by coaching and developing team members
- Takes an active role in streamlining processes to improve customer service and truck utilisation.
- Partner with Finance to manage operational budgets, cost optimisation and performance reporting.
- Develop training and onboarding frameworks for 3PL providers, ensuring they reflect Fisher & Paykel’s values, brand standards and safe work practices.
- Champion health, safety and environmental compliance across the logistics network, embedding a proactive safety culture.
- Act as a brand ambassador in customer and stakeholder interactions, ensuring Fisher & Paykel’s trusted reputation is upheld.
Who are you?
You are a commercially astute logistics professional with proven experience managing third-party providers and driving operational performance. You thrive in a fast-moving environment, can balance strategic planning with hands-on execution, and are passionate about safety, service and continuous improvement. Strong communication, negotiation and leadership skills are essential, as is the ability to build trust and collaboration across diverse teams and partners.
What we offer
This is a rare opportunity to step into a global organisation headquartered in New Zealand. You’ll take on diverse and exciting challenges with the scope to learn, grow and make a real impact. Along with a competitive salary, flexible working, ongoing development, our leading Whānau/Family Leave policy, and excellent growth and progression opportunities, you’ll enjoy:
- Generous discounts on Fisher & Paykel and Haier products
- Life and disability insurance
- Discounted medical cover.
- Access to our superannuation scheme
All this, supported by a culture of care and innovation, and the backing of one of New Zealand’s most Trusted Brands year after year, makes Fisher & Paykel Appliances a truly special place to design your career.
If you’re ready to lead the future of logistics with clarity, collaboration and care, we’d love to hear from you.
Please apply including your CV and a cover letter.
#LI-CU1 #LI-Hybrid
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.