SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore!
Join one of Auckland’s most iconic rooftop venues. HiSO Bar is seeking a passionate and experienced Bar Manager to lead our high-performing team and deliver exceptional guest experiences in a luxury setting.
Job Description
As Bar Manager, you’ll oversee the daily operations of HiSO Bar and Mixo (our lobby bar), while also conducting special events and private hire of the space. You’ll be responsible for maintaining high service standards, managing costs, and driving profitability, while also fostering a vibrant and inclusive team culture.
Key Responsibilities
- Lead and manage all aspects of bar operations, including staffing, service, inventory, and guest experience.
- Support the F&B Director/Restaurant Manager in overseeing restaurant and in-room dining operations.
- Develop and implement strategies to increase revenue and profitability.
- Build strong relationships with local businesses and suppliers to drive promotions and events.
- Maintain accurate inventory and perform monthly stocktakes of all beverage assets.
- Ensure compliance with health, safety, and licensing regulations.
- Deliver exceptional service and resolve guest concerns with professionalism and care.
- Train, mentor, and develop team members to uphold luxury service standards.
- Monitor and manage labour costs, scheduling, and team performance.
Qualifications
What We’re Looking For
- Minimum 2 years’ experience in a management role within Food & Beverage or a luxury hospitality environment.
- Strong knowledge of food, wine, beverage trends, inventory control, and cost management.
- Proven leadership skills with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office, MICROS, and ResWeb.
- Ability to work flexible hours including evenings, weekends, and public holidays.
- A hands-on, guest-focused leader who thrives in a fast-paced, high-end environment.
- Eligibility to work in New Zealand (immigration visa support or sponsorship is not available with this role)
Additional Information
SO/ BENEFITS
- Staff meal provided on shift
- International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
- Family & Friends Hotel Discounts
- Opportunities for career growth and development through Ennismore and Accor’s global network.
- Annual reward of a free night's accommodation at the hotel with breakfast included!
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.