The Fat Duck Restaurant is a popular and vibrant award winning Gastropub located in Te Anau on the edge of the Fiordland National Park, with world class outdoor activities (and a lake) on the doorstep. We are a skip hop and a jump from Queenstown and from Invercargill, the gateway to the Caitlins.
We are looking for a full time permanent Team member, (min. 30 hours, max 40 hours) that either has their GM certificate or has their LCQ and strong bar knowledge. You will be open to growth and development into the role. You must be able to work in a fast paced environment, know how to make your customers smile, and want to be part of a great team. Whilst this role oversees the Bar, we are after an all rounder who will be as comfortable on the floor, behind the Maitre'd desk or as Floor Manager. While we take our work and our jobs seriously, we also believe you should be able to enjoy your work and we believe in working hard and smart. Team Culture and the ability to learn and progress are key for us.
Our usual opening hours are 5 days a week Wednesday- Sunday for dinner from 5pm. In Summer we open on Tuesdays for a short window of time. With these operational days and hours, it still leaves you time to explore the Fiordland playground as we are firm believers of a healthy work-life balance.
This role encompasses both operational shifts and admin time. The candidate will be available for opening and closing shifts, as well as weekends. You will have access to the latest digital systems and support from those around you. Personality is key in this position, as is the ability to follow operating systems within the business.
- Opportunity for growth
- Industry-leading training and professional development
- Competitive remuneration and a clear pathway to increased earnings
- Strong systems in our workplace that clearly define expectations and assist team members to perform at a high level
- A professional workplace with a culture that is supportive, encouraging, and helps each employee feel engaged in what they do.
- Assistance with relocation costs and finding accommodation in the area if needed
- Someone with a great personality who can got he extra mile to make our customers happy and look after their team.
- Someone who can pick up our digital systems easily and will be comfortable using the latest hospitality software
- Someone who can keep up! We are a busy restaurant so you need to be able to think on your feet and keep up with managing service
- A person who is organised and systematic in their approach to daily operations, with strong communication skills
- Someone who is open to learning, as we provide growth and development opportunities through our Business Coaching programmes
- Someone with a minimum of three years in a busy restaurant, with one of those years in a senior position
- LCQ certificate, with the experience to be able to apply for GM cert.
- Spirits knowledge is super important - we can give Beer and Wine training as needed.
Some of your responsibilities will include
- Managing the day to day operations of the bar
- Managing the Maitre'd Desk, or working as Floor Manager during service, which involves ensuring ops run smoothly, ensuring our customers are happy and supervising the team.
- Training new team
- Developing and streamlining our digital systems and processes.
- Overseeing daily operations - this includes (but is not limited to): taking reservations for not only customers but groups and functions, Maintaining stock levels with timely ordering, ensuring orders are received and loaded into our stock management system, ensuring our workplace meets our cleanliness standards and are setup and closed correctly as per our systems, financial reporting as required, and managing team members.
- Being actively involved in menu planning sessions, managers meetings and financial target planning.
Please note we will only be hiring candidates from within NZ that have a current Valid work visa. We do not have the capacity to sponsor work visas at this time.