Booking Administrator - Orthopaedic Outpatient/Fracture Clinic

Health New Zealand - Te Whatu Ora
Dunedin
Part time
1 day ago
  • Dunedin Hospital
  • Part-time 0.8 FTE role
  • Salary band 5B $75,201- $78,358 per annum pro-rata

Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

This position effectively contributes to the smooth running of the Outpatients Service by providing an efficient and timely administrative support function that is responsive and flexible to the changing needs of the service/organisation.

This role will ensure that the patient journey through the outpatient service is as stress free as possible for the patient, achieved in a timely and accurate manner utilising the patient management system and associated booking processes.

This role is heavily involved with administrative processes for outpatients, and we're looking for someone who enjoys a fast-paced, patient-facing environment as the role also involves a significant amount of communication with patients and other Health New Zealand - Te Whatu Ora Southern staff members.

All mandatory and job-specific training will be provided to the successful candidate.

About the Team/Service/Location

Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote, and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.

About you

As this is a dynamic and busy environment, we're looking for someone:

  • with very good communication skills
  • who can demonstrate flexibility
  • who understands and appreciates the need for attention to detail

To succeed in this role, you will need to have:

  • previous administrative experience
  • the demonstrated ability to work both autonomously and collaboratively with other professionals
  • excellent time management, prioritisation, interpersonal, and organisational skills
  • the ability to be adaptable, flexible and solution-focused
  • strong computer skills are essential
  • a friendly and effective communication style

View position description.

Working at Health New Zealand

Health New Zealand - Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to apply

To apply please click "apply now". All applications must be submitted through our online careers portal by Thursday, 28 August 2025. If you have any questions about the role, please contact Mikayla Hamilton at mikayla.hamilton@tewhatuora.govt.nz

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

We only accept online applications. Please apply via our website.

Apply
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