The purpose of this role is to lead the branch activities across the territory, ensuring responsible business practices, and delivering company policies and procedures within limits of authority. Ensuring excellent customer service and market maximisation resulting in revenue, profit and cashflow targets being met.
Through a joint strategic approach, you will, build key customer relationships, identify business opportunities, and maintain an extensive knowledge of current projects and market conditions
Key Responsibilities
- Ensuring branch financial budgets and targets are achieved
- Analysing the territory potential and the value of existing and prospective branch/contract customers and manage sales activity for the branch, while undertaking a systematic weekly offsite call cycle.
- Effective recruiting, managing and leading the branch team by setting the standard for professional behaviour and leading by example
- Fully utilising the CRM processes for opportunities and customer contact for the branch and catchment while working closely with the Regional Sales Manager and Internal Sales Team.
- Facilitating and implementing the Branches Self auditing responsibilities and ensuring the standards directed by the company are achieved to a high level
- Fully part of the sales process from order to supply including order management utilising our systems and processes
Key Attributes
- Experience of leading teams in a customer service environment to high performance through coaching, mentoring and development activities
- Experience of growing customer base, developing customer relationships and increasing revenue
- The ability to manage administration and work to tight deadlines in a calm, accurate and effective manner
- Strong computer literacy with experience in Outlook, Excel, and ERP - M3
- Relevant licences for vehicles and machinery
- A Natural drive on Quality, Process and Health and Safety
Who we are:
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.