Coronial Case Manager

• Job Type: Permanent Full Time
• Category: Administration/Support
• Location: Auckland City
• Date Advertised: 21-AUG-25
• Job Reference: MOJ/1880624
• Job Title: Coronial Case Manager
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• Job Duration:N/A
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Te Haeata/The Opportunity

As a Coronial Services Case Manager, you will be based in Auckland and will work alongside the Coroner. You will be responsible for co-ordinating all matters referred to the Coroner. On occasion, there may be times when you are called upon to assist on other matters or other Coroners outside your region – regional travel will be required on occasion.

This is a challenging and interesting role that will allow you to utilise your administrative experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class Coronial Service.

These key responsibilities will include:

• Gathering all inquiry information and reports both physical and electronic and be able to present the information to the Coroner concisely
• Case management of large volumes of electronic files (while keeping a physical file)
• Maintaining our electronic database (CMS) is up to date, complete and accurate.
• Liaising and providing information to stakeholders and Government Agencies, in particular; Interested parties, Police, Medical practitioners and Pathologists and others.
• Contribute to monitoring and reporting on the Coronial Services Unit activities
• Ability to arrange and support your Coroner to conduct a preliminary hearing or court take an inquest

You will have strong interpersonal skills that will support your work with the Coroners but also be capable of dealing with distraught family members in sensitive circumstances. An ability to communicate with people from diverse backgrounds is essential.

You will be expected to provide excellent and highly organised case management support to our Coroners. You will need to build and maintain excellent relationships with both internal and external stakeholders.

Ō pūkenga/Skills and Experience

To be successful in this role, you will:

• Be able to handle accessing and viewing graphic coronial material
• Have great relationship management and communication skills - both internally and externally as you will be dealing with incredibly delicate information
• Have an understanding and appreciation of cultural issues and concerns in particular Tikanga Māori
• Be highly organised, able to prioritise and multitask in an autonomous manner
• Have a strong understanding of the MS Office Suite

No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

Ko wai mātou/Who we are

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

This position comes with a high work load, but the team, extensive training and support services make every day manageable.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• contributions to prescriptions for glasses
• an online professional development portal
• access to a variety of inclusive and proactive networks
• free and confidential counselling sessions – including monthly supervision sessions within Coronial Services

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $66,066 and $84,567 based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on 1 September 2025 however we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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