Who we are
The Information Management Group (TIMG) provides secure information management solutions to NZ businesses and government agencies. With over 30 years of industry experience, TIMG has developed a range of solutions that help customers transform, manage, or destroy their business information. Moreover, TIMG is trusted by over 15,000 organisations across Australasia and is wholly New Zealand-owned, backed by the strength and heritage of Freightways.
The opportuniy
Based on our Ngauranga site you will be responsible to manage your own ledger of our larger clients; the role is interesting and varied and includes Administration and Customer Service Support across the branch. This is a permanent full time position applicants will be either NZ Residents or Citizens.
Responsibilities include:
- Daily ledger management
- Monitoring customer accounts
- Monthly reporting (internal and external)
- Ensuring debt collection processes are followed
- Revenue audits
- Regular and ongoing client contact via phone and email
- Support Operations Manager/Administration/CSR and wider team
What we are looking for
To succeed in this role at our organisation, you’ll need to have prior experience in Credit Control, along with strong communication skills and a genuine commitment to delivering great customer service.
We’re looking for someone who is highly motivated, focused on results, and able to handle multiple priorities with professionalism and confidence.
- Proficient in the use of database systems
- Highly organised with strong time management skills
- Motivated self-starter
- A 'can-do' attitude and a down-to-earth, flexible approach
- Ability to work autonomously
- Ability to communicate with a diverse range of people
- High regard for Health & Safety standards
What we offer:
This excellent opportunity to join a motivated, passionate, and diverse team. Working for a company that recognises outstanding performance rewards your efforts and is committed to ensuring a healthy work-life balance.
This role comes with a competitive salary. Furthermore, you have access to our discounted medical insurance, the Employment Assistance Programme (EAP), and Recognition for Service.
Come and Join us!
Don’t miss the opportunity; hit the Apply Now button!