JOB DESCRIPTION-
Job Title- Crew Member
32- 40 hours weekly
Pay Rate- $23 - $25 per hour
No. of positions- 8
The Masonic Hotel is a historic and vibrant establishment offering a variety of services, including hotel accommodation, a top-tier restaurant, a bar with a wide selection of beverages and a gaming area. We are looking for energetic and dedicated Crew Members to join our team and help us continue to provide exceptional service to our valued customers.
Key Responsibilities:
- Greet guests in a friendly and professional manner, ensuring a welcoming atmosphere.
- Take and process customer orders accurately in both the restaurant and bar areas.
- Serve food, beverages, and drinks promptly while maintaining high standards of presentation.
- Ensure that the all areas are clean, organized, and well-maintained.
- Provide guests with information on menu items, specials, and drink options.
- Handle customer inquiries, concerns, and complaints, resolving them promptly and professionally.
- Assist in maintaining cleanliness and orderliness of the restaurant, bar, and hotel areas.
- Support the team during peak hours to ensure smooth service operations.
- A friendly and approachable demeanor with excellent communication skills.
- Strong problem-solving skills and the ability to resolve guest issues effectively.
- A positive attitude, attention to detail, and reliability.
No Experience and No qualification is required for this position
Drug test is required
Background criminal check is also required
Job Types: Full-time, Permanent
Pay: $23.50 – $25.00 per hour
Expected hours: 32 – 40 per week
Work Location: In person