New World Metro Queen Street are seeking a Customer Service Superstar to join our Checkouts team.
You will play an integral part our in mission to be the best grocery store in Auckland CBD, continuously delivering an awesome shopping experience for our customers. customers.
Full-time & Part-time positions considered working across morning and evening shifts. Applicant must also be available to work shifts during the week and weekend.
The Role:
- Provide outstanding customer service, assisting customers where needed
- Handle customer enquiries and complaints appropriately, always ensuring positive interactions
- Ensure high presentation standards for the checkout department & store
- Build relationships with the wider team and leadership to get the very best results
What's in it for you:
- We're in it together, we look after each other, back one another, communicate effectively, and work together as one winning team, every time.
- Prove yourself in an established New World which is focused on delivering people development and career opportunities for those that prove themselves.
- You'll be working with the latest technology, equipment and processes.
- Drive something within a flexible and creative working environment if there's a better way, let us know!
- Be part of a 100% locally owned and operated store.
What are we looking for:
- Proven customer service experience (previous checkout experience is desirable)
- Reliable, honest and a good team player
- People-focused with great communication skills.
- Attention to detail and commitment to quality
- Confidence and maturity to work unassisted at times
- Must be eligible to work in New Zealand