A successful applicant will: - Work well in a team - Must be able to work on a flexible Roster - Need to be a mature person who can handle responsibilities during shifts for store and staff independently - Show initiative to troubleshoot problems as they arise.
- Determining software and hardware requirements to provide solutions to problems
- Assessing damage and cost of repairs
- Ordering replacement parts as required
- Chip level Laptop and Mobile PCB Board repair
- Timely and Efficient repairs of Mobile phones and electronic devices
- Test the parts to ensure they work properly and use diagnostic tools to assess computer systems
- Analyze information and recommend appropriate hardware to users.
- Service on site and in store upgrade and maintain
- Downloading and installing appropriate software operating systems anti-virus and drivers
- Products associated paperwork and documentation
- Attend and assist the company's’ customers with their computer support needs in a timely and professional manner
- To build a strong relationship between the company its customer and staff and to build overall goodwill
- Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.
- Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.
- Ensure when new stock arrives that it is of correct model design and quantity.
- Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.
- Troubleshooting and performing diagnostics to repair mobile phones and computers.
- Deal with store level enquiries and complaints and monitor customer service.
- Check that all the products you sell are well displayed.
- Ensure that promotional plans are properly communicated to customers in the aim of soft selling.
- Suggest methods for improving the client base and expanding the business.
- Maintaining health and safety standards and procedures.
A successful applicant will:
- Work well in a team
- Must be able to work on flexible Roster
- Must have level 4 or above qualification in electronics, computer or any technical industry or at least one year experience in similar repair industry.
- Demonstrate good communication skills
Number of Vacancies: 2
Primary work location: Hawkes Bay
Employment Type: Full-Time Permanent
Minimum 30 hours per week as per roster
Pay rate: $27.00 - $32.00 p/h