- Dunedin Hospital
- Part-time (0.8 FTE)
- Fixed-term for six months
- Salary between $75,201 and $78,385 p.a. pro-rata
Health New Zealand - Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
We are looking for an experienced administrator who learns quickly, retains information and is accurate in their work. Naturally you will have excellent communication skills and the ability to deal with a variety of people and problems, often all at the same time.
This is an all-rounder role that will be involved in all aspects of admin in the department. Your primary duties will include providing excellent customer service in our reception area, and the booking of patients.
Daily tasks will include booking patients for appointments, phoning patients, responding to enquires, sending out appointment letters and changing patient appointments at short notice to suit patient and clinical need. This is a fast-paced environment, and the experienced applicant will thrive in this frontline area of the hospital, demonstrating your ability to prioritise, follow procedures and solve problems accordingly.
About the Team/Service/Location
Health New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community.
About you
You will have a friendly and welcoming nature and be comfortable interacting with patients both in person and on the phone. You will be the kind of person who is flexible, adaptable, and able to juggle multiple priorities whilst remaining calm under pressure. It goes without saying that you will be a team player and willing to help where needed.
Our ideal candidate will have:
- at least two years previous experience in a busy administration or customer service role
- excellent computer skills: proven experience in use of Microsoft Word, Excel, Outlook with the ability to learn other job specific programmes
- the ability to multitask, and work well under pressure
- a flexible approach with the ability to successfully prioritise your workload
- the ability to act with discretion, sensitivity, and integrity at all times.
View position description.
Working at Health New Zealand
Health New Zealand - Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to apply
To apply please click 'apply now'. All applications must be submitted through our online careers portal by Monday, 1 September 2025. If you have any questions about the role, please contact Mikayla Hamilton mikayla.hamilton@tewhatuora.govt.nz
We will review applications as received and may proceed with the recruitment process before the closing date of this advert.