Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading university. With over 6000 academic and professional staff supporting more than 46,000 students, we are one of NZ’s largest employers.
The Faculty of Business and Economics is seeking an experienced and efficient Group Services Administrator with a focus on excellent customer service skills and a ‘can-do’ attitude to join our Group Services team in the Faculty of Business & Economics.
Job Description
Te Whiwhinga mahi | The opportunity
The Group Services Administrator provides pivotal administrative support to academic staff through a range of activities primarily focused on teaching support and course administration, including assessment and examination administration for both undergraduate, postgraduate courses and professional programmes. You may be required to provide support to other departments within the Faculty when the need arises.
This is a permanent, 37.5 hours per week, on a full time employment contract. The salary range for this role is a Band D NZ$55,300 - NZ$69,600per annum depending on experience and qualifications.
For more detailed information on the role accountabilities and requirements, please review this position description.
Mō tō mātou rōpū | About the team
This is a large Group Services team led by a Group Services Manager and Group Services Team Leaders. The team are service orientated, improvement-focused and have created a warm and supportive culture, where they celebrate and give their team members the opportunity to learn and grow.
He kōrero mōu | About you
- have some tertiary work experience;
- have a natural ability to build positive and effective working relationships with stakeholders;
- have an innate ability to multi-task, effectively manage a busy workload and prioritize well in order to meet deadlines;
- have excellent interpersonal skills, be able to work with different cultures, excellent written and oral communication, and the ability to work flexibly and collaboratively as part of the wider Faculty professional staff team;
- be proficient in Microsoft applications including, Outlook, Teams, Excel and Word.
If you have strong administrative skills, are proactive and enjoy working in a collaborative team environment, this could be an opportunity for you to start your career in teaching and learning administration.
Important Skills
The key accountabilities of this role include:
- providing general administrative support to academic staff and students
- ensuring courses are set up and published in the University’s Learning Management System, Canvas
- ensuring digital course outlines are completed
- compiling a list of Staff Student Consultative Committee representatives, setting up meetings, agendas and minute taking.
- supporting all examination processes, such as, compiling a list of examiners and assessors, exam paper formatting, final grades submission, test and exam aegrotat and compassionate applications and other activities focused around teaching support and course administration
- coordinating and administering postgraduate dissertations and research projects, including nominations of examiners and assessors, and final result submission.
Candidates with knowledge and experience of Student Services Online (SSO), the University’s LMS system (CANVAS), SharePoint and proficiency in Microsoft suite of packages, particularly Teams will be strongly considered.
Additional Information
Ngā āhuatanga kei a mātou | What we offer
The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.
The University is committed to providing an excellent working environment through the following:
- Flexible employment practices (including working from home and flexible hours)
- Up to 6.75% company superannuation scheme
- A competitive salary with five weeks' annual leave
In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.
For more information, please visit Staff Benefits.
Me pēhea te tuku tono | How to apply
Applications must be submitted online by the closing date of 8th of August 2025 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.
Please reach out to jiali Liu on jiali.liu@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz