Harvey Communications 2019 Ltd , trading as 2degrees Takanini, is looking for a highly motivated ICT Account Manager to join our team. This role is ideal for an individual who thrives in a fast-paced sales environment and enjoys building strong relationships with clients.
The role will be based in Takanini, Auckland and is a full-time position with minimum of 30 to 40 hours of work per week.
Key Responsibilities:
- Market Research & Lead Generation: Conduct research and compile lists of potential business clients using trade directories, industry networks, online databases, and other relevant sources to identify sales opportunities.
- Needs Assessment & Solution Recommendation: Assess client requirements by discussing their business challenges and objectives, recommending suitable ICT products and services that align with their specific needs.
- Account Growth: Oversee the sale of 2degrees ICT products and services to existing clients while identifying additional sales opportunities within these accounts. Build new client relationships and ensure customer satisfaction and retention.
- Client Engagement & Sales Visits: Regularly visit existing and prospective clients to understand their business needs, identify selling opportunities, and promote 2degrees ICT products and services.
- Product & Market Knowledge: Stay updated on the employer’s products and services, market trends, competitor offerings, pricing strategies, and customer preferences to refine sales approaches.
- Quotation & Negotiation: Prepare and present price quotations, negotiate contract terms, discuss payment and credit options, and ensure mutually beneficial agreements before finalising deals.
- Order Fulfilment & Service Coordination: Arrange the delivery of goods, installation of equipment, and provision of services to ensure seamless execution of sales commitments.
- Customer Follow-ups & Issue Resolution: Conduct post-sales follow-ups to confirm customer satisfaction, address concerns, facilitate necessary adjustments or replacements, and resolve any service-related issues.
- Sales Reporting & Expense Management: Prepare and maintain sales reports and provide insights to sales management regarding the marketability of ICT goods and services.
What We’re Looking For:
- A Bachelors qualification in sales, marketing, business management,Computer Science, or any bachelors.
- Experience in sales, business development, or a related role would be advantageous.
- Excellent communication and interpersonal skills.
- Ability to identify client needs and offer effective solutions.
- Negotiation and problem-solving abilities.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive pay rate between $36.50 to $39 per hour depending on qualifcation and experience
- Opportunities for career growth and professional development.
- Supportive team environment with ongoing training.
Submit your CV and a cover letter outlining your suitability for the role.