Legal Content Specialist

About LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Content team

Our Content team are the local, regional and global professionals reassuring clients that our software isn’t just cutting edge – it’s world class too. Responsible for maintaining LEAP’s global standards of care and expertise, the team harnesses a deep and complex understanding of the intricacies of law across jurisdictions and over time – ensuring LEAP’s output is always current, compliant and appropriate.  

From database design to document management and legal research, you’ll turn an encyclopaedic knowledge of the law into a more streamlined and automated global LEAP experience. As a result, LEAP helps law firms help people and make a real difference. 

Our Content Development team creates and maintains the comprehensive library of content, including an extensive range of up-to-date, automated forms and precedents as well as matter types enabling law firms to effectively manage legal matters and produce legal documentation quickly and consistently.  Our Content team also work closely with clients to ensure they’re maximising the use of their content. 

What you'll do

Legislation can change regularly and the value we offer our customers relies upon up to date content throughout the LEAP platform experience. You will put to work your passion for Microsoft Word and ensure your portfolio of legal forms are up to date with legislation and are fully automated ready for our customers to use. You’ll use your eye for detail and quality to ensure the journey in each matter type is current, accurate, and compliant. We'll provide a structured training program for this first step into our Content Team - we just ask that you bring a passion for technology and at least 2 years experience working in the legal industry! 

To make this happen, you will

• Research legislation, legal processes, and various legislative forms to ensure our Legal Content is relevant, compliant, and up to date 

• Review and prioritise feedback from clients and internal teams to drive continuous improvements in form usability, functionality, and matter type automation 

• Create clear and detailed specifications based on legal research to guide software improvements and new Content development 

• Draft and test legally appropriate AI Prompts for our internal AI platforms to help drive productivity with our user base 

• Design, maintain, and automate high-quality legal forms using Microsoft Word and our specialist automation tools 

• Use JavaScript (training provided) to enhance functionality and deliver dynamic, user-responsive documents 

• Test and validate matter types and automated documents to ensure accuracy, reliability, and alignment with user needs 

• Assist with Helpdesk and client queries related to Content where required, providing support and insight into our legal Content offerings 

• Contribute to the growth and quality of our extensive library of pre-defined matter types and automated legal forms used by law firms across New Zealand 

What you'll bring

This is the perfect position for someone who wants to use their legal background but is not looking for a traditional legal career. We are looking for people who want to work with the latest technology and are driven by finding better ways of doing things improving the user experience. You will have:  

• 2+ years’ experience working in the legal industry as a legal executive, law student, or lawyer (preferably across various areas of law) 

• Experience using LEAP or another legal document management software 

• Strong experience with Microsoft Word - you enjoy formatting documents 

• Experience using document automation in Microsoft Word or another software provider 

• A passion for legal research, product development and improvement, and a desire to help lawyers make the most of using LEAP 

• Experience using different research methods to find answers 

You are the type of person who

• Has strong attention to detail – you have strong Microsoft Office editing skills with the ability to identify and correct errors in automated documents 

• Is a problem solver - you are analytical and can troubleshoot and resolve issues related to document automation 

• Is an excellent communicator – you can clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message 

• Innovates – you generate innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities 

• Contributes to team success – you actively participate as a member of a team to move the team toward the completion of goals 

• Has an affinity towards continuous learning - you are driven by your curiosity to always be better 

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application. 

Why join LEAP?

• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms, so that they can do their best work for the people in the communities they serve.  

• Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.  
• Work with a group of authentic, passionate people who love what they do.  

• Well-funded and global. LEAP is the leading provider of Legal Practice Productivity Solutions across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland and New Zealand. We're part of ATI – one of the largest international LegalTech companies.  

• Flexible and hybrid working. We'd like to find this person in Auckland, but we want you to work in a way that suits you and we're open to flexible arrangements that support you. 

• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.  

• Have fun with us. Celebrations. Socials. Access to both external and internal events. 

• We value your well-being. Enjoy an additional paid wellbeing day every year, free gym membership, and weekly massages in the office. We'll throw in a catered lunch and breakfast every week too.