Major & Complex Loss Liability Adjuster

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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Major & Complex Loss Liability Adjuster

Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.

Calling all liability and/or property adjusters, claim handlers, brokers or lawyers wanting to take the next step in their careers as a specialist liability loss adjuster! If you’re looking for a role that will allow you to apply your existing expertise, utilise your inquisitive way of thinking, all whilst developing a long term, exciting career within a global organisation, then this may be the role you’ve been waiting for.

We have a rare opportunity to join our major and complex team as a specialist liability adjuster. The ideal candidate will have had already had experience in resolving and settling insurance claims whether that be as a broker, claims handler, lawyer or loss adjuster. We are open minded to look at anyone bringing relevant sector experience and the right personal qualities.

Desired Skills And Qualities For This Role Include

• Attainment of (or significant progression towards) chartered status as a loss adjuster or insurance professional.

• Experience in a role where the gained skillset/knowledge would translate through to the assessment, quantification and settlement of liability losses.

• A tertiary qualification in a discipline such as law, commerce, property or construction.

• An inquisitive and open mind to support the investigative aspects of the work to determine the core facts and details.

• Excellent interpersonal and communication skills, including conflict resolution and ability to put people at ease.

• A high standard of written English and numeracy, including good Word and Excel skills necessary for creating reports and calculating adjustment of claims.

• A readiness to handle any job that comes your way, large or small and can provide excellent service on a case load of claims.

• Eagerness to learn and develop yourself further professionally (including obtaining further qualifications that are company funded)

• The right to work and reside in New Zealand. We are a New Zealand Immigration accredited employer, which allows us to support visa applications under the Talent (Accredited Employer) scheme

Main Duties And Responsibilities

• Facilitating and assisting with the settlement of major and complex liability insurance claims. This includes:

  • Adjuster site visits and inspections

  • Discussion of circumstances of the loss with the insured and other parties

  • Appointment of and liaison with industry experts

  • Preparation of reports to the insurance company/client in a timely matter

  • Calculation, negotiation, and delivery of settlement outcomes including attendance at Dispute Tribunals

  • Recovery from responsible parties

• Manage a significant file load, meet individual performance targets, and deliver a high standard of work at all times

• Develop professional relationships with insurers and brokers as well as wider networks and relationships within the industry

• Deliver expected levels of customer service

• Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to the ongoing development of skills in the team.

Benefits Of Working For Us

• Ability to learn and develop yourself further professionally through our MCL career progression pathway, Sedgwick University and external liability/law courses   

• Our core role involves making a difference in people’s lives

• Working for a leading global organisation with a fantastic reputation

• We value and welcome diversity, acknowledging the strength this gives us as a team

• Great team culture with a mindset for internal career development

• Access to Employee Assistance Programme (EAP)

• Wellbeing benefits such as wellness allowance, life insurance and critical illness insurance, discounted medical insurance

• Celebrate your birthday with a day off each year

To apply, please click APPLY NOW and provide your CV and Cover Letter

Sedgwick is an Equal Opportunity Employer.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is an Equal Opportunity Employer.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.