Join Clubfit as a Membership Advisor!
Shape the Future of Fitness and Wellbeing in Mount Maunganui
Are you passionate about fitness, great with people, and excited to be part of a thriving, supportive team? Clubfit is on the hunt for an enthusiastic and driven Membership Advisor to join our Baywave facility in Mount Maunganui. This is your chance to make an enduring impact on our community's health, while building a rewarding career in a vibrant industry.
About the Role:
As a Membership Advisor, you’ll become the face of Clubfit for prospective and current members alike. In this pivotal role, you’ll
be responsible for growing our community by networking, generating leads, and converting interest into memberships. You’ll collaborate closely with a dedicated team of Membership Advisors, working strategically to achieve collective targets while supporting one another’s success.
Your day-to-day will be varied—you might be greeting new visitors, giving tours of our well - equipped facilities , tailoring membership solutions, answering queries, or following up with past members. You’ll provide exceptional customer service both in person and via digital channels, ensuring everyone who interacts with Clubfit feels valued and inspired.
Key Responsibilities :
- Engage proactively with prospective and existing members to understand their fitness needs and promote the benefits of Clubfit memberships
- Network in the local community and generate new business opportunities for the club
- Provide tours of the gym, showcasing facilities, classes, and services
- Maintain accurate records of sales leads, follow-ups, and conversions using computer systems
- Deliver an outstanding customer experience, addressing enquiries and resolving issues quickly and professionally
- Support marketing campaigns and contribute creative ideas to help boost membership numbers
- Uphold Clubfit’s standards of presentation and brand values at all times
- Collaborate effectively within a team environment, sharing knowledge and supporting your colleagues
What We’re Looking For:
- Excellent communication and interpersonal skills, with the ability to build rapport quickly with people from all walks of life
- Experience in sales, customer service, or a similar role—preferably within the fitness, sport, or health industry
- A proven track record in driving sales and exceeding targets, with the ability to identify new revenue streams and convert leads into loyal members
- Outstanding computer literacy and confidence using membership and CRM systems
- Strong self-motivation, attention to detail, and professionalism in every aspect of your work
- Flexibility to work w eekends , evenings and across both Clubfit facilities , with occasional adjustment as required to meet business needs .
- High level of personal presentation and a positive, can-do attitude
- A genuine passion for fitness, and helping others achieve their health and wellbeing goals
- A collaborative approach, reliability, and the willingness to make a positive contribution to the wider community
Why Clubfit?
- Permanent, full-time position (37.5 hours per week) offering stability and career progression
- Competitive wage plus commission structure—your success is rewarded!
- Access to excellent staff benefits, including use of gym facilities and classes
- Supportive, passionate team of committed individuals who value diversity and inclusivity
- Opportunities to share your knowledge, learn new skills, and grow professionally
At Clubfit, we believe our strength comes from our people. We value individuals from all backgrounds and experiences, and welcome applicants who are ready to make a genuine difference. If you’re flexible, driven, and eager to help build a healthier, happier community, we want to hear from you.
Ready to energise your career and empower others? Apply now to become a Membership Advisor at Clubfit and help us inspire the next chapter of fitness in Mount Maunganui!
Applications close 9 September 2025