Freightways Information Services Ltd (FIS) is an internal shared services provider of information technology and advisory services to the businesses within the Freightways group. FIS is responsible for managing Freightways' overall information technology infrastructure and maintains relationships with selected external information technology suppliers.
We are seeking a skilled Network Engineer to join our dedicated IT team, supporting critical datacentre and cloud environments as well as our branches across New Zealand with some involvement in our Australian businesses. You will play a key role in delivering high-quality network support and solutions, ensuring reliability and security across our technology landscape.
What We Offer:
- A full-time, permanent position based in Penrose.
- Flexible working arrangements to support work-life balance.
- A people-focused, supportive team environment.
- Opportunities for professional development and career growth.
What does the role involve?
- Deliver exceptional customer service by providing high-quality and responsive network support.
- Monitor, analyse, and troubleshoot network performance, ensuring proactive problem resolution.
- Involvement in project delivery initiatives.
- Collaborate with internal teams and external vendors to ensure successful delivery of network initiatives project.
- Maintain operational procedures and documentation.
- Learn, grow and share knowledge with colleagues on network fundamentals and best practices to build the network capabilities across the larger IT team.
- Be part of an on-call roster for escalation of network related incidents.
- Optimise and maintain network monitoring and management tools to continue to improve the network support function of FIS.
The ideal applicant should have:
- 2+ years of experience maintaining and supporting critical IT production environments.
- Demonstrated expertise with network technologies including Fortinet Firewalls, Juniper Switches, Cisco Meraki, and F5 Load Balancing.
- Solid knowledge of networking fundamentals: switching, routing (OSPF/BGP), DHCP, DNS, NAT, IP subnetting.
- Familiarity with network management protocols and tools such as SolarWinds, SNMP, Wireshark.
- Understanding of wireless network design and troubleshooting methods.
- Demonstrated ability to manage and own complex and time-sensitive incidents or delivery events.
- Strong communication skills, with the ability to interact with both technical and non-technical stakeholders.
- Experience with multi-vendor service delivery and financial management.
If this sounds like you, please click apply and register.